Enable monitoring

Contributors netapp-bcammett

Complete a few steps to start monitoring Cloud Volumes ONTAP performance.


Read the following requirements to make sure that you have a supported configuration.

Supported Cloud Volumes ONTAP versions

Any version of Cloud Volumes ONTAP in AWS or in Azure.

Supported Connector
  • For AWS, you need a Connector running version 3.8.4 or later.

  • For Azure, you need a Connector running version 3.9.3 or later.

Tip You can view a Connector’s version by clicking the A screenshot of the help icon in the top right of Cloud Manager icon and then Support > Connector.
Email address for Cloud Central

The email address for your Cloud Central user account should be your business email address. Free email domains like gmail and hotmail aren’t supported when creating a Cloud Insights tenant.

Networking for the Acquisition Unit

The Acquisition Unit uses 2-way/mutual authentication to connect to the Cloud Insights server. The client certificate must be passed to the Cloud Insights server to be authenticated. To accomplish this, the proxy must be set up to forward the http request to the Cloud Insights server without decrypting the data.

The Acquisition Unit uses the following two endpoints to communicate with Cloud Insights. If you have a firewall between the Acquisition Unit server and Cloud Insights, you need these endpoints when configuring firewall rules:

https://aulogin.<Cloud Insights Domain>
https://<your-tenant-ID>.<Cloud Insights Domain>

For example:


Contact us through the in-product chat if you need help identifying your Cloud Insights domain and tenant ID.

Networking for the Connector

Similar to the Acquisition Unit, the Connector must have outbound connectivity to the Cloud Insights tenant. But the endpoint that the Connector contacts is slightly different. It contacts the tenant host URL using the shortened tenant ID:

https://<your-short-tenant-ID>.<Cloud Insights Domain>

For example:


Again, you can contact us through the in-product chat if you need help identifying the tenant host URL.

Enabling monitoring on a new system

The Monitoring service is enabled by default in the working environment wizard. Be sure to keep the option enabled.

  1. Click Create Cloud Volumes ONTAP.

  2. Select Amazon Web Services or Microsoft Azure as the cloud provider and then choose a single node or HA system.

  3. Fill out the Details & Credentials page.

  4. On the Services page, leave the Monitoring service enabled and click Continue.

    A screenshot of the Monitoring service that you can enable from the Working Environments wizard.

Enabling monitoring on an existing system

Enable monitoring at any time from the working environment.

  1. At the top of Cloud Manager, click Canvas.

  2. Select a working environment.

  3. In the pane on the right, click Start Monitoring.

    [A screenshot that shows the Start Monitoring icon which is available on the Canvas page after you select a working environment.