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ONTAP tools for VMware vSphere 10.1

Upgrade error codes

Contributors

You might encounter error codes during ONTAP tools for VMware vSphere upgrade operation. The error codes are five digits long, where the first two digits represent the script that encountered the issue, and the last three digits represent the specific workflow within that script.

All error logs are recorded in the ansible-perl-errors.log file to facilitate easy tracking and resolution of issues. This log file contains the error code and the failed Ansible task.

Note The error codes provided on this page are for reference only. Contact the support team if error persists or if there's no resolution mentioned.

The following table lists the error codes and the corresponding file names.

Error code

Script name

00

firstboot-network-config.pl, mode deploy

01

firstboot-network-config.pl, mode upgrade

02

firstboot-inputs-validation.pl

03

firstboot-deploy-otv-ng.pl, deploy, ha

04

firstboot-deploy-otv-ng.pl, deploy, non-ha

05

firstboot-deploy-otv-ng.pl, reboot

06

firstboot-deploy-otv-ng.pl, upgrade, ha

07

firstboot-deploy-otv-ng.pl, upgrade, non-ha

08

firstboot-otv-recovery.pl

The last three digits of the error code indicate the specific workflow error within the script:

Upgrade error code

Workflow

Resolution

063

Copying contents to recovery volume has failed

Perform snapshot-based recovery.

068

Debian packages rollback has failed

Perform snapshot-based recovery.

069

Failed restoring files

Perform snapshot-based recovery.

070

Failed deleting backup

Perform snapshot-based recovery.

071

Kubernetes cluster was not healthy

Perform snapshot-based recovery.

072

CR file does not exist in jail disk

Perform snapshot-based recovery.

073

Applying the CR failed while setting force reconcile flag to false

Perform snapshot-based recovery.

074

Mount ISO has failed

Retry the upgrade.

075

Upgrade pre-checks has failed

Retry the upgrade.

076

Registry upgrade has failed

Perform snapshot-based recovery.

077

Registry rollback has failed

Perform snapshot-based recovery.

078

Operator upgrade has failed

Perform snapshot-based recovery.

079

Operator rollback has failed

Perform snapshot-based recovery.

080

Services upgrade has failed

Perform snapshot-based recovery.

081

Services rollback has failed

Perform snapshot-based recovery.

082

Deleting old images from container failed

Perform snapshot-based recovery.

083

Deleting backup has failed

Perform snapshot-based recovery.

084

Changing JobManager back to Production failed

Perform snapshot-based recovery.

085

failed creating CA certificate secrets

Perform snapshot-based recovery.

086

failed creating server/private-key certificate secrets

Perform snapshot-based recovery.

087

Failed! to complete post 10.0 to 10.1 upgrade steps

Post upgrade steps failed.

088

Configuring log rotate for journald has failed

Retry the upgrade.