Upgrade error codes
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PDFs
You might encounter error codes during ONTAP tools for VMware vSphere upgrade operation. The error codes are five digits long, where the first two digits represent the script that encountered the issue, and the last three digits represent the specific workflow within that script.
All error logs are recorded in the ansible-perl-errors.log file to facilitate easy tracking and resolution of issues. This log file contains the error code and the failed Ansible task.
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The error codes provided on this page are for reference only. Contact the support team if error persists or if there's no resolution mentioned. |
The following table lists the error codes and the corresponding file names.
Error code |
Script name |
00 |
firstboot-network-config.pl, mode deploy |
01 |
firstboot-network-config.pl, mode upgrade |
02 |
firstboot-inputs-validation.pl |
03 |
firstboot-deploy-otv-ng.pl, deploy, ha |
04 |
firstboot-deploy-otv-ng.pl, deploy, non-ha |
05 |
firstboot-deploy-otv-ng.pl, reboot |
06 |
firstboot-deploy-otv-ng.pl, upgrade, ha |
07 |
firstboot-deploy-otv-ng.pl, upgrade, non-ha |
08 |
firstboot-otv-recovery.pl |
The last three digits of the error code indicate the specific workflow error within the script:
Upgrade error code |
Workflow |
Resolution |
063 |
Copying contents to recovery volume has failed |
Perform snapshot-based recovery. |
068 |
Debian packages rollback has failed |
Perform snapshot-based recovery. |
069 |
Failed restoring files |
Perform snapshot-based recovery. |
070 |
Failed deleting backup |
Perform snapshot-based recovery. |
071 |
Kubernetes cluster was not healthy |
Perform snapshot-based recovery. |
072 |
CR file does not exist in jail disk |
Perform snapshot-based recovery. |
073 |
Applying the CR failed while setting force reconcile flag to false |
Perform snapshot-based recovery. |
074 |
Mount ISO has failed |
Retry the upgrade. |
075 |
Upgrade pre-checks has failed |
Retry the upgrade. |
076 |
Registry upgrade has failed |
Perform snapshot-based recovery. |
077 |
Registry rollback has failed |
Perform snapshot-based recovery. |
078 |
Operator upgrade has failed |
Perform snapshot-based recovery. |
079 |
Operator rollback has failed |
Perform snapshot-based recovery. |
080 |
Services upgrade has failed |
Perform snapshot-based recovery. |
081 |
Services rollback has failed |
Perform snapshot-based recovery. |
082 |
Deleting old images from container failed |
Perform snapshot-based recovery. |
083 |
Deleting backup has failed |
Perform snapshot-based recovery. |
084 |
Changing JobManager back to Production failed |
Perform snapshot-based recovery. |
085 |
failed creating CA certificate secrets |
Perform snapshot-based recovery. |
086 |
failed creating server/private-key certificate secrets |
Perform snapshot-based recovery. |
087 |
Failed! to complete post 10.0 to 10.1 upgrade steps |
Post upgrade steps failed. |
088 |
Configuring log rotate for journald has failed |
Retry the upgrade. |