Restoring the Insight database

To restore your Insight database from a verified backup file, use the Troubleshooting options. This operation completely replaces your current OnCommand Insight data.

Before you begin

Best practice: Before restoring your OnCommand Insight database, use the manual backup process to create a copy of the current database. Check the backup file you plan to restore be certain that it was a successful backup containing the files you want to restore.

Steps

  1. On the Insight toolbar, click Admin.
  2. Click Troubleshooting.

    backup and restore page
  3. In the Restore a database section, select the backup file you want to restore from the Select Backup menu.
  4. Click Restore.
  5. On the warning that all data will be replaced, click OK
    The status of the restore activity is displayed on the restore page.