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SaaS Backup for Microsoft 365

New features and updates

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The following new features and updates have been added to this release of NetApp SaaS Backup for Microsoft 365.

October 2022

  • Data migration is now possible in SaaS Backup for Microsoft 365. Account administrators can request data migration to tenant-owned Amazon S3 and Azure Blob storage destination buckets. Learn how to migrate data.

  • The SaaS Backup Export Utility tool is now available and facilitates the export of your migrated data to Amazon S3 and Azure Blob storage destination buckets, or local storage. Sign in to the NetApp Support Tools page and search for the NetApp SaaS Backup Bulk Export Tool.

November 2021

Microsoft 365 targets October 2021 to deprecate Basic Authentication in Exchange Online. For more information, see Basic Authentication and Exchange Online - September 2021 Update. After deprecation, discovery failures can occur for Microsoft 365 groups, and Shared and Archive mailboxes. You can enable Modern Authentication at any time to avoid these failures.

If you are a new customer, Modern Authentication is enabled when you sign up. No action is needed.

If you are an existing customer and have not enabled Modern Authentication, you need to take action. See Enable Modern Authentication.

December 2020

If you deploy Microsoft Azure in the US, your data will not leave your Microsoft environment. During the sign-up process for SaaS Backup for Microsoft 365, you can use Azure Blob storage or your own storage.

November 2020

  • Starting this month, you can monitor user data for all services. With this new functionality you can download an Excel file to monitor several user data types like email or url addresses, mailbox types, license use, discovery state, last discovery, backup status, backup tier, and more.

  • Now you can restore your Microsoft Office 365 Groups to another group.

  • OneDrive for Business license holders can release licenses and purge users without restrictions.

  • When searching in the job history log, you can now filter by job completion status in addition to job type, service, start time, and end time.

June 2020

  • SaaS Backup for Microsoft 365 now supports advanced search capabilities for Exchange Online users. After Advanced Search is enabled, you can search for individual, shared, and archive mailbox items within the last six months of backup data.

    To enable this feature, go to Support and submit a request.

    You can also email the SaaS Backup support team at

March/April 2020

  • Now you can select different time ranges to browse backups for Microsoft 365 Exchange, SharePoint, OneDrive for Business, and Groups for protected users.

    Image shows time range options for browsing backups

  • SaaS Backup for Microsoft 365 now supports backup to Microsoft TeamsChat. With this new functionality, you can backup and restore your conversations, channels, tabs, attachments, members, and settings found in Microsoft TeamsChat.

    To enable this feature, go to Support and submit a request.

    You can also email the SaaS Backup support team at

January 2020

  • You can now view mailboxes, sites, mysites, groups, or accounts that have been deprovisioned.
    View deprovisioned items

  • User licenses are now automatically release seven days after the accounts are purged. You can view a list of items scheduled to be purged within seven days and list of items that have already been purged.
    View a list of purged data

  • Backup for Microsoft OneNote notebooks is now supported for Microsoft SharePoint Online and OneDrive for Business.
    Enable backups for OneNote

September 2019

  • You can now activate support for paid subscriptions of SaaS Backup.
    Activating support enables you to access technical support over the phone, online chat, or web ticketing system.

June 2019

  • SaaS Backup for Microsoft 365 now supports the backup and restore of items created using the copy-to feature in Microsoft SharePoint Online and Microsoft OneDrive for Business.

  • Enhancements have been made to include additional details in the restore statistics including restore size, restore location, and additional comments.

May 2019

April 2019

  • SaaS Backup for Microsoft 365 now supports deletion of security groups.

  • Shared mailboxes no longer consume a user license.

March 2019

  • SaaS Backup for Microsoft 365 now supports multiple backup locations in each supported region.

    You can now choose any of the available locations in your selected region as the site for your data backup. Choosing the location that is geographically closest to the location of your data is recommended. The location recommended by SaaS Backup is marked as preferred in the list of options.

  • You can now release user licenses and make them available for other users.
    Release a user license

February 2019

  • SaaS Backup for Microsoft 365 now supports the following:

    • Backup and restore of archive mailboxes.

    • Enhanced backup and restore statistics across Microsoft Office Exchange Online, SharePoint, and OneDrive for Business.


Click here for the archived list of new features