Updating subscription information

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After you purchase an add-on license or subscription extension, renew your subscription details inside of SaaS Backup in order to update the subscription information.

Any regular user mailbox, whether protected or unprotected, consumes a license. Shared mailboxes do not consume a license.
  1. Click Screenshot of services button from the left navigation pane.

  2. Click Screenshot of configuration icon icon in the right corner.

  3. Click Screenshot of renew icon next to Subscription Details.

  4. Enter the same username and password you used when you first signed up.

  5. Click Submit.