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Known problems and limitations

06/19/2020 Contributors Download PDF of this topic

The following limitations exist for the backup setting Enabled Advanced Search:
- The feature is only available for Microsoft Exchange Online.
- The setting is disabled by default. A customer must request to enable this feature.
  After the Enable Advanced Search setting is enabled, administrators must manually enable the search feature for individual users.
The following limitations exist for TeamsChat:
- Backup or restore for emojis and gifs is not supported.
- Due to API limitations, Saas Backup cannot differentiate between public and private channels in SaaS Backup.
- High-level restore restores Mailbox & SharePoint data only, not conversations.
- Team chat conversations only export option is Export to HTML.
  
  Attachment links posted in conversations are not visible in the html document.
The following limitations exist for OneNote:
- Export to data is not available.
- Incremental backup job might fail with the following error message: Partial Failure. Failed to back up few OneNote Sections
- OneDrive backup includes the backup of .onebak files.
- Restore statistics are not available for download.
Partially failed job status for restore of site collection group
If an entire site collection group is deleted, the restore of private groups in the collection fails, resulting in a restore job status of “partially failed.” If this happens, the site is not accessible from the GUI.
The following are not supported for OneNote:
- Data export
- Data purge
“Partial Failure. Failed to back up few Onenote Sections”