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Performing an immediate backup of a service

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As needed, you can perform an immediate backup of any Microsoft Office 365 service.

Steps
  1. From the Dashboard, click the number above PROTECTED in the box of the service for which you want to perform an immediate backup.

  2. Select your backup option.

    1. For Exchange

      • If you are backing up shared mailboxes, click the SHARED tab.

      • If you are backing up archive mailboxes, click the ARCHIVE tab.

      • If you are backing up regular mailboxes, remain on the USER tab.

    2. For SharePoint

      • If you are backing up sites, remain on the SITES tab.

    3. For OneDrive

      • If you are backing up users, remain on the USER tab.

    4. For Office 365 groups

      • If you are backing up groups, remain on the GROUPS tab.

      • If you are backing up teams, click the TEAMS tab.

        TeamsChat messages are only backed up if TeamsChat is enabled under settings. Contact Support to enable this feature.
        Due to API limitations, SaaS backup cannot differentiate between public and private channels.
  3. Select the items that you want to back up.

  4. Click Backup Now.

    Backup now button

    A message is displayed indicating that the selected services will be placed in the job queue for backup.

  5. Click Confirm.
    A message is displayed indicating that the backup job was created.

  6. Click View the job progress to monitor the progress of the backup.