NetApp SupportEdge Basic service offering now includes all Digital Advisor features available in SupportEdge Advisor and SupportEdge Expert, except for Full-Stack Topology (VMware), which does not provide visibility into VMware full-stack monitoring, even if enabled.

The 7-Mode Upgrade Advisor Plans report is no longer available as 7-Mode systems have reached the end of limited support. For more information, see Software Version Support. Learn more about upgrading the Data ONTAP storage systems operating in 7-Mode.

Environmental indicators that provide insights into the environmental health of your storage systems now provide more precise values for projected power usage, direct carbon usage, and heat emission based on an advanced predictive model. To learn more, refer to Sustainability dashboard overview.

Sustainability is now supported on E-Series and StorageGRID systems. You can view a list of recommended actions and environmental indicators that display projections for power, direct carbon usage, and heat from the Sustainability dashboard for these systems. To learn more, refer to Sustainability dashboard overview.

The older version of Upgrade Advisor is now deprecated. You can use the enhanced version of Upgrade Advisor to generate upgrade plans for a single cluster and multiple clusters. Learn how to view upgrade recommendations and generate an upgrade plan.

The timeline for technical cases is enhanced to view the complete case history for 6 or 12 months.

You can now create a watchlist based on Keystone subscription numbers and search for a Keystone subscription using the first three characters of a subscription number or watchlist name.

You can now access the Sustainability metrics for your default dashboard or watchlist directly by using the Sustainability Dashboard link.

You can now view Disk RPM information in the Disk Summary section, which is available in the Storage tab and in ClusterViewer reports.

Upgrade Advisor is enhanced to provide automated nondisruptive upgrade plans for a single cluster and multiple clusters. You can view the upgrade recommendation only for a single cluster, which includes a risk summary, a pre-upgrade check report, and information about new features and enhancements. Learn how to view upgrade recommendations and generate an upgrade plan.

You can now create a maximum of 100 watchlists.

Tech refresh recommendation counts are included in the planning widget of the customer level dashboard. These recommendations help plan hardware tech refresh activities when the hardware runs out of support or is nearing end-of-support.

Sustainability dashboard provides valuable insights into the environmental sustainability of your storage system. You can view the information such as sustainability score, carbon mitigation percentage, projected usage of power, direct carbon, and heat. You can adjust the carbon mitigation percentage for specific sites. You can also view the sustainability score at the cluster level. Based on the sustainability score, you can assess the overall efficiency of your storage system and align it with NetApp's recommended actions to enhance sustainability. Learn more.

You can view average read, write, and other operations in the volume IOPS chart.

SAN and NAS storage efficiency is available, at a node level, for ONTAP systems including AFF A-Series, AFF C190, All SAN Array, and FAS500 running ONTAP 9.10 and later.

You can view average read, write, and other operations in performance reports at a volume level.

Active IQ Digital Advisor is being changed to Digital Advisor and is now integrated into BlueXP, NetApp’s unified management console for hybrid multicloud environments. Learn more.

VMware assets information on vCenters, ESXi hosts, and Virtual Machines are now included in Inventory details, to provide full stack inventory and interoperability checks. Learn how.

For some automated nondisruptive upgrades (ANDU) to non-adjacent releases, you can install the software image for an intermediate release as well the target release. The automated upgrade process uses the intermediate image in the background to complete the update to the target release. For example, if the cluster is running 9.3 and you want to upgrade to 9.7, you would load the ONTAP install packages for both 9.5 and 9.7, then initiate ANDU to 9.7. ONTAP then automatically upgrades the cluster first to 9.5 and then to 9.7. You should expect multiple takeover/giveback operations and related reboots during the process.

You can view the version of SANtricity operating system in the recommended version and Health Check KPIs.

Introduced color-coding to quickly and easily identify systems that do not require any software or firmware version upgrades.

You can now view upgrade recommendations for E-Series systems.

Information Lifecycle Management (ILM) for StorageGRID has been included in the GRID Viewer.

Provides you with recommendations for workloads and their respective volumes that can be moved to NetApp Cloud Volumes ONTAP, NetApp Cloud Volumes Service, and NetApp Cloud Backup (formerly AltaVault) using SnapMirror Data Replication. Learn how.

Additional capacity metrics are included in StorageGRID Capacity and Capacity Reports.

SnapMirror (Data Protection) summary for clusters is now included in ClusterViewer.

You can now use the upgrade workflow to view upgrade recommendations and a summary of new features available in your target E-Series release.

You can view information about Tenants and Buckets in the GRID Viewer.

You can view grid configuration details in the GRID Viewer.

BlueXP users can now open Digital Advisor links in new tabs, wherever applicable, similar to the existing functionality in Digital Advisor.

You can view the capacity details and performance graph of a selected E-series system in Digital Advisor.

You can view the storage efficiency details for nodes that are maintained and monitored by NetApp Cloud Insights.

Enhanced the dashboard with E-Series upgrade recommendations and risk triggered date added to column in the Wellness Action History.

The ClusterViewer Stack Visualization module has been enhanced to include the Zoom in/Zoom out and Save Image feature.

You can view the storage efficiency details for systems that are maintained and monitored by NetApp Cloud Insights.

You can now generate Ansible inventory files in .yml and .ini file formats at the region and site level. Learn how.

From the FabricPool Advisor screen, you can activate inactive data reporting (IDR) to monitor aggregates and generate an Ansible Playbook.

You can compare the AutoSupport data of the last 90 days and generate a drift timeline report. Learn how.

The Health Check dashboard has been enhanced with a toggle for the Minimum OS and Latest OS tabs so that you can view the systems, which are compliant and not compliant with the minimum requirements of the recommended and latest version.

On the Health Check dashboard, you can view a summary of the top 5 overall key recommendations.

The Health Check dashboard has been enhanced with Cloud Volumes ONTAP ** and E-Series tabs so that you can view the Health Check KPIs and details for those platforms.

A tab for 'ONTAP' has also been added along with the other platforms, which are now enabled.

You can view the capacity details about the NetApp Cloud Volumes ONTAP systems in Digital Advisor.

The reporting timeline has been extended to 12 months. You will also receive a notification when the schedule report is about to expire.

Customer Qualified Version helps a Support Account Manager (SAM) manage a portion of their customer's install base, which hosts applications requiring:

In both the dashboard and drill down screen, graphical enhancements have been made to the data chart and line graph. You have an option to view that data in a bar graph as well.
In the line-graph window, you can view, select, and deselect graphs for Open, Closed, and Total cases in both these user interfaces.

You can now download the performance graphs in PNG and JPG format, in addition to the CSV format.

The Health Check Dashboard has been enhanced with a tab displaying controllers with an EOS exceeding 12 months.

You can view the capacity details about the NetApp ONTAP® Select systems in Digital Advisor.

You can view the cabling faults and other errors in the Visualization tab of ClusterViewer.

The Capacity Forecast widget has been updated with an improved algorithm that better accounts for system reconfigurations. Learn more.

You can now enable biometric authentication on the Digital Advisor mobile application. The options available for authentication vary, depending on the features supported by your mobile phone.

Download the application to learn more:
Digital Advisor Mobile Application (Android)
Digital Advisor Mobile Application (iOS)

Wellness widget has been enhanced with Ransomware Defense attribute. You can now view risks and corrective actions associated with ransomware detection, prevention, and recovery.

You can now generate the on-demand report. In addition, you can download the last scheduled report from the Wellness Review Subscription screen.

In the Grid Inventory tab, you can now view the node details based on site level in an expandable and collapsible format.

Where clusters have mixed-hardware models, the OS version applied across the cluster is the one which all nodes can use. As a result, the OS version of some nodes of more recent hardware models might be downrev from where they should be. To make these mixed-model clusters more visible, we have applied a "mixed model" icon.

Upon clicking the blue ‘Volume Summary’ box in the SVM table, a "pop-out" displays detailed information about the volumes which are hosted or attached to the specific serial number or physical node.

You can now view information about the system firmware that is shipped along with the major and patch versions of ONTAP. You can access this feature from the Quick Links menu.

You can view the end dates of the support contracts for your hardware, software, and non-returnable disks on the detailed inventory page.

You can now generate aggregate volume performance reports for all volumes in a storage VM for any day, week, or month.

The wellness review email has been enhanced to include information about the support and entitlements from the health check and upgrade actions.

This feature has been enhanced to compare your storage VM (SVM) against a predefined catalog of risks to assess gaps and recommend the associated corrective actions.

You can now view the number of systems based on which the health score is calculated. This enhancement is applicable for all the attributes in the Health Check Dashboard.

For real-time assistance on your capacity addition requests, chat with a salesperson directly from your dashboard. Learn how.

When you access Digital Advisor for the first time, you should now create a watchlist instead of a dashboard. You can also view the dashboard for different watchlists, edit the details of an existing watchlist, and delete a watchlist.

This release provides the following functionality:

You can generate or schedule Capacity and Efficiency reports to view detailed information on the capacity and storage efficiency savings of your system.

StorageGRID Dashboard is enabled using the NextGen API framework.

You can use the StorageGRID Dashboard for viewing information at the Watchlist, Customer, Group, and Site level.

This release provides the following functionality:

The Tier Data button has been added to the FabricPool dashboard, and it lets you tier data to low-cost object storage tiers using NetApp BlueXP.

You can view the different types of workloads that are available within your storage system and identify the workloads that are cloud-ready.

The following widgets have been added to the dashboard:

You can use Digital Advisor APIs to pull data of interest and integrate it directly into your company’s workflow. Learn more.

The enhanced Risk Advisor and Upgrade Advisor tabs enable you to view all the system risks and help you plan for an upgrade for mitigating all the risks.

The Recommended Configuration widget has been added to the dashboard, and it provides a summary on the number of systems that are monitored for remote management risks, spares and failed drives risks, and HA pair risks.

You can reduce your storage footprint and associated costs by monitoring your clusters, which have been classified into four categories: inactive local tier (aggregate) data, inactive volume data, tiered data, and those that are not IDR enabled.

Digital Advisor is now available in three languages – Chinese, English, and Japanese.

You can generate or schedule ClusterViewer reports to view detailed information on the physical and logical configuration of your systems. Learn how.

The Digital Advisor Health Check Dashboard provides a point-in-time review of your overall environment. Based on the health check score, you can align your storage systems to the recommended NetApp best practices to facilitate longer-term planning and improve the health of your installed base.

This feature enables you compare the system and cluster configurations and the detect configuration deviations in near real time. Learn how to add a config drift template.

You can view your AutoSupport data and review the details.

You can subscribe to receiving monthly email notifications that summarize wellness status of systems—that are nearing their renewal dates and require an upgrade for the NetApp products in your installed base. Subscribe now.

You can use the reports feature to generate reports immediately or schedule a report to be generated on a weekly or monthly basis. Learn how.

Manual AutoSupport Upload has been enhanced to improve the user experience. An additional column has been provided for remarks on the upload status.

You can monitor the committed, consumed, and burst storage capacity for your NetApp Keystone Subscription Service.

The documentation has been enhanced to include information about downloading, installing, and executing the AFF and FAS firmware ansible automation package.

Learn how to update AFF and FAS firmware using Ansible Playbook.

Performance graphs have been enhanced to enable you to assess the performance of the volume. You can navigate and toggle between the node tab, cluster tab, the local tier tab, and the volume tab on the same screen. Learn how.

The AFF and FAS firmware screen has been enhanced to provide a better user experience.

Performance graphs have been enhanced to enable you to assess the performance of the local tier. You can navigate and toggle between the node tab, cluster tab, and the local tier tab on the same screen.

The wellness attributes have been enhanced to view all the affected systems without having to drill-down to the actions and risks.

You can now generate report of the selected watchlist and emails the report to a maximum of 5 recipients. Learn how.

Performance graphs have been enhanced to enable you to assess the cluster performance of your storage system. You can navigate and toggle between the node tab and the cluster tab on the same screen.

The storage efficiency widget has been enhanced to enable you to view the storage efficiency ratio and savings at a cluster level. You can navigate and toggle between the node tab and the cluster tab on the same screen.

You can now provide your feedback and let us know the reason you are updating the default home page screen for Digital Advisor.

The inventory widget has been enhanced to improve the user experience, by providing user-friendly date formats, additional columns for end of platform support and end of version support.

You can now set the default home page screen for Digital Advisor. You can either set it to Digital Advisor or Classic.

You can view the storage efficiency ratio and savings of your storage system with and without Snapshot copies for AFF systems, non-AFF systems, or both. You can view the storage efficiency information at a node level. Learn how.

Performance graphs enable you to assess the performance of your storage devices in different significant areas.

Update the AFF and FAS firmware using Ansible on your storage system to mitigate the identified risks and to keep your storage system up to date.

The wellness score feature is being temporarily disabled to improve the scoring algorithm and simplify the overall experience.

The onboarding video helps users to quickly get familiar with the options and features of Digital Advisor.

Wellness score provides customers with a consolidated score of their installed base based on the number of high risks and the expired contracts. Score can be good, average, or poor.

The risk summary provides detailed information about the risk, the impact of the risk, the corrective actions.

Provides the option to acknowledge a risk if you do want to mitigate or are unable to mitigate the risk.

You can use the upgrade workflow to view upgrade recommendations and a summary of new features available in your target ONTAP release. Learn how.

You can view the summary of the benefits that you received through Digital Advisor and your support contract. For selected systems, the value report consolidates the benefits from last one year. View now.

Provides deeper information, which is a powerful way to dig deeper into the data and gain immediate insights into the make-up of aggregated information as required.

You can proactively identify systems that have exceeded capacity or are nearing 90% capacity and send a request to increase capacity.

The latest Digital Advisor Dashboards offer a personalized experience. It allows smooth and seamless navigation, with its intuitiveness, throughout different dashboards, widgets, and screens. It provides an all-in-one experience. It communicates comparisons, relationships, and trends. It provides insights that help you detect and validate important relationships and meaningful differences based on the data that is presented by different dashboards.

Helps you monitor your systems at a glance by providing key insights and analysis about your data on one or more pages or screens. You can also create up to 10 dashboards and make effective business decisions.

Learn more.

You can view the risks and rectify them by using Active IQ Unified Manager. Learn how.

Provides detailed information about the status of your storage system that is classified into the following 6 widgets:

See Analyze wellness attributes for more details.

Allows you to search parameters, such as serial number, system ID, host name, site name, group name, and cluster name using the single-system view. You can also search for group of systems, in addition, you can search by a customer name, site name, or group name by group of systems.