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Each Cloud Central user is associated with one or more Cloud Central accounts. An account enables multi-tenancy: multiple users can manage the sync relationships in a single account.
For example, two users might be associated with the same Cloud Central account. Both of those users can see the same sync relationships and data brokers that are created in that account.
But if those two users are associated with separate Cloud Central accounts, then the users would only see the sync relationships and data brokers in the account that they are associated with.
If a user is associated with multiple Cloud Central accounts, you can change to a different account at any time from the User Settings menu in Cloud Sync.
If you want to associate a user to a specific account, you can use Cloud Central APIs, Cloud Manager’s user interface, or contact us for help using the in-product chat.