Skip to main content
SolidFire Active IQ

Troubleshoot and support

Contributors netapp-pcarriga

If you are having trouble, or running into a technical problem while using either SolidFire Active IQ or other NetApp Element software-based products, there are many resources available to you to help solve your problem.

  • Search the knowledge base for answers to common technical problems.

  • Search NetApp Documentation for answers related to NetApp SolidFire and NetApp HCI.

  • Feel free to talk to us online: mysupport.netapp.com. You can submit a question at any time. If support is offline, the support team will respond within a business day.

  • Give our support team a call at 888.4.NETAPP (888.463.8277).

  • Provide feedback.