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Set up billing

Contributors netapp-mwallis netapp-bcammett
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You can use more than one method to manage your Astra Control Service account billing. If you are using Azure or Amazon AWS, you can subscribe to an Astra Control Service plan through the Microsoft Azure Marketplace or the AWS Marketplace. When you do this, you can manage your billing details through the Marketplace. Or, you can subscribe directly with NetApp. If you subscribe directly with NetApp, you can manage your billing details through Astra Control Service. If you use Astra Control Service without a subscription, you are automatically subscribed to the Free Plan.

The Astra Control Service Free Plan enables you to manage up to 10 namespaces in your account. If you want to manage more than 10 namespaces, then you'll need to set up billing by upgrading from the Free Plan to the Premium Plan, or subscribe through the Azure Marketplace or AWS Marketplace.

Billing overview

There are two types of costs associated with using Astra Control Service: charges from NetApp for the Astra Control Service and charges from your cloud provider for persistent volumes and object storage.

Astra Control Service billing

Astra Control Service offers three plans:

Free Plan

Manage up to 10 namespaces for free.

Premium PayGo

Manage an unlimited amount of namespaces at a specific rate, per namespace.

Premium Subscription

Pre-pay at a discounted rate with an annual subscription that enables you to manage up to 20 namespaces per namespace pack. Contact NetApp Sales to purchase as many packs as needed for your organization. For example, purchase 3 packs to manage 60 namespaces from Astra Control Service. If you manage more namespaces than allowed by your annual subscription, then you'll be charged at the subscription-dependent overage rate per extra namespace. If you don't have an Astra Control account yet, purchasing the Premium Subscription automatically creates an Astra Control account for you. If you have an existing Free Plan, then you're automatically converted to the Premium Subscription.

When you create an Astra Control account, you're automatically subscribed to the Free Plan. Astra Control's Dashboard shows you how many namespaces you're currently managing out of the 10 free namespaces that you're allowed. Billing starts for a namespace when the first app containing the namespace is managed, and stops for that namespace when the last app containing the namespace is unmanaged.

If you try to manage an 11th namespace, Astra Control notifies you that you've reached the limit of the Free Plan. It then prompts you to upgrade from the Free Plan to a Premium Plan. You'll be charged at the subscription-dependent overage rate per extra namespace.

You can upgrade to a Premium Plan at any time. After you upgrade, Astra Control starts charging you for all namespaces in the account. The first 10 namespaces don't stay in the Free Plan.

Google Cloud billing

Persistent volumes are backed by NetApp Cloud Volumes Service and backups of your apps are stored in a Google Cloud Storage bucket.

Microsoft Azure billing

Persistent volumes are backed by Azure NetApp Files and backups of your apps are stored in an Azure Blob container.

Note The Azure billing rate for Astra Control Service is per hour, and a new billing hour starts after 29 minutes of the usage hour has elapsed.

Amazon Web Services billing

Persistent volumes are backed by EBS or FSx for NetApp ONTAP and backups of your apps are stored in an AWS bucket.

Subscribe to Astra Control Service in the Azure Marketplace

You can subscribe to Astra Control Service using the Azure Marketplace. Your account and billing details are managed through the Marketplace.

Note To see a video walkthrough of the Azure Marketplace subscription process, visit NetApp TV.
Steps

  1. Go to the Azure Marketplace.

  2. Select Get It Now.

  3. Follow the instructions to subscribe to a plan.

Subscribe to Astra Control Service in the AWS Marketplace

You can subscribe to Astra Control Service using the AWS Marketplace. Your account and billing details are managed through the Marketplace.

Steps

  1. Go to the AWS Marketplace.

  2. Select View purchase options.

  3. If prompted to do so, log in to your AWS account, or create a new account.

  4. Follow the instructions to subscribe to a plan.

Subscribe to Astra Control Service directly with NetApp

You can subscribe to Astra Control Service from within the Astra Control Service UI or by contacting NetApp Sales.

Upgrade from the Free Plan to the Premium PayGo Plan

Upgrade your billing plan at any time to start managing more than 10 namespaces from Astra Control by paying as you go. All you need is a valid credit card.

Steps

  1. Select Account and then select Billing.

  2. Under Plans, go to Premium PayGo and select Upgrade Now.

  3. Provide payment details for a valid credit card and select Upgrade to Premium Plan.

    Note Astra Control will email you if the credit card is nearing expiration.
Result

You can now manage more than 10 namespaces. Astra Control starts charging you for all namespaces that you're currently managing.

Upgrade from the Free Plan to the Premium Subscription

Contact NetApp Sales to pre-pay at a discounted rate with an annual subscription.

Steps

  1. Select Account and then select Billing.

  2. Under Plans, go to Premium Subscription and select Contact Sales.

  3. Provide details to the sales team to start the process.

Result

A NetApp Sales representative will contact you to process your purchase order. After the order is complete, Astra Control will reflect your current plan on the Billing tab.

View your current costs and billing history

Astra Control shows you your current monthly costs, as well as a detailed billing history by namespace. If you subscribed to a plan through a Marketplace, the billing history is not visible (but you can view it by logging in to the Marketplace.)

Steps

  1. Select Account and then select Billing.

    Your current costs appear under the billing overview.

  2. To view the billing history by namespace, select Billing history.

    Astra Control shows you the usage minutes and cost for each namespace. A usage minute is how many minutes Astra Control managed your namespace during a billing period.

  3. Select the drop-down list to select a previous month.

Change the credit card for Premium PayGo

If needed, you can change the credit card that Astra Control has on file for billing.

Steps

  1. Select Account > Billing > Payment method.

  2. Select the configure icon.

  3. Modify the credit card.

Important notes

  • Your billing plan is per Astra Control account.

    If you have multiple accounts, then each has its own billing plan.

  • Your Astra Control bill includes charges for managing your namespaces. You're charged separately by your cloud provider for the storage backend for persistent volumes.

    Learn more about Astra Control pricing.

  • Each billing period ends on the last day of the month.

  • You can't downgrade from a Premium Plan to the Free Plan.