Set up billing

Contributors netapp-bcammett

Astra Control’s Free Plan enables you to manage up to 10 apps in your account. If you want to manage more than 10 apps, then you’ll need to set up billing by upgrading from the Free Plan to the Premium Plan.

Billing overview

There are two types of costs associated with using Astra Control Service: charges from NetApp for the Astra Control Service and charges from your cloud provider for persistent volumes and object storage.

Astra Control Service billing

Astra Control Service offers three plans:

Free Plan

Manage up to 10 apps for free.

Premium PayGo

Manage an unlimited amount of apps at a rate of $.005 per minute, per app.

Premium Subscription

Pre-pay at a discounted rate with an annual subscription that enables you to manage up to 10 apps per application pack. Contact NetApp Sales to purchase as many packs as needed for your organization—​for example, purchase 3 packs to manage 30 apps from Astra Control Service. If you manage more apps than allowed by your annual subscription, then you’ll be charged at the overage rate of $0.005 per minute, per application (the same as Premium PayGo).

If you don’t have an Astra Control account yet, purchasing the Premium Subscription automatically creates an Astra Control account for you. If you have an existing Free Plan, then you’re automatically converted to the Premium Subscription.

When you create an Astra Control account, you’re automatically signed up for the Free Plan. Astra Control’s Dashboard shows you how many apps you’re currently managing out of the 10 free apps that you’re allowed:

A screenshot that shows the Astra dashboard which provides a resources summary and links to get started.

If you try to manage an 11th app, Astra Control notifies you that you’ve reached the limit of the Free Plan. It then prompts you to upgrade from the Free Plan to a Premium Plan.

You can upgrade to a Premium Plan at any time. After you upgrade, Astra Control starts charging you for all managed apps in the account. The first 10 apps don’t stay in the Free Plan.

Google Cloud billing

When you manage GKE clusters with Astra Control Service, persistent volumes are backed by NetApp Cloud Volumes Service and backups of your apps are stored in a Google Cloud Storage bucket.

Microsoft Azure billing

When you manage AKS clusters with Astra Control Service, persistent volumes are backed by Azure NetApp Files and backups of your apps are stored in an Azure Blob container.

Important notes

  • Your billing plan is per Astra Control account.

    If you have multiple accounts, then each has its own billing plan.

  • Your Astra Control bill includes charges for managing your Kubernetes apps. You’re charged separately by your cloud provider for the backend storage for persistent volumes.

  • Each billing period ends on the last day of the month.

  • You can’t downgrade from a Premium Plan to the Free Plan.

Upgrade from the Free Plan to the Premium PayGo Plan

Upgrade your billing plan at any time to start managing more than 10 apps from Astra Control by paying as you go. All you need is a valid credit card.

Steps
  1. Click Account and then click Billing.

  2. Under Plans, go to Premium PayGo and click Upgrade Now.

  3. Provide payment details for a valid credit card and click Upgrade to Premium Plan.

    Note Astra Control will email you if the credit card is nearing expiration.
Result

You can now manage more than 10 apps. Astra Control starts charging you for all apps that you’re currently managing.

Upgrade from the Free Plan to the Premium Subscription

Contact NetApp Sales to pre-pay at a discounted rate with an annual subscription.

Steps
  1. Click Account and then click Billing.

  2. Under Plans, go to Premium Subscription and click Contact Sales.

  3. Provide details to the sales team to start the process.

Result

A NetApp Sales representative will contact you to process your purchase order. After the order is complete, Astra Control will reflect your current plan on the Billing tab.

A screenshot that shows the Account tab and an account that is enabled for the Premium Subscription.

View your current costs and billing history

Astra Control shows you your current monthly costs, as well as a detailed billing history by app.

Steps
  1. Click Account and then click Billing.

    Your current costs appear under the billing overview.

  2. To view the billing history by app, click Billing history.

    Astra Control shows you the usage minutes and cost for each app. A usage minute is how many minutes Astra Control managed your app during a billing period.

  3. Click the drop-down list to select a previous month.

Change the credit card for Premium PayGo

If needed, you can change the credit card that Astra Control has on file for billing.

Steps
  1. Click Account > Billing > Payment method.

  2. Click the configure icon.

  3. Modify the credit card.