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ONTAP tools for VMware vSphere 10.2

Reset maintenance console user password

Contributors netapp-jani
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During guest OS restart operation, grub menu displays an option to reset maintenance console user password. This option is used to update the maintenance console user password present on the corresponding VM. Once the reset password is complete, the VM restarts to set the new password. In HA deployment scenario, after the VM restart, the password is automatically updated on the other two VMs.

Steps

  1. Log in to your vCenter Server

  2. Right-click on the VM and select Power > Restart Guest OS During system restart, you get the following screen: Reset maintenance user's password

    You have 5 seconds to choose your option. Press any key to stop the progress and freeze the GRUB menu.

  3. Select Reset maintenance user's password option. The maintenance console opens.

  4. In the console, enter the new password details. New password and retype new password details should match to successfully reset the password. You have three chances to enter the correct password. The system restarts after successfully entering the new password.

  5. Press Enter to continue. The password is updated on the VM.

Note The same GRUB menu comes up during power on of the VM as well. However, you should use the reset password option only with Restart Guest OS option.