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BlueXP setup and administration

Uninstall and remove the Connector

Contributors netapp-tonias netapp-bcammett
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Uninstall the Connector software to troubleshoot issues or to permanently remove the software from the host. The steps that you need to use depends on the deployment mode that you're using. Once a Connector has been removed from your environment, you can remove it from BlueXP.

Learn about BlueXP deployment modes.

Uninstall the Connector when using standard or restricted mode

If you're using standard mode or restricted mode (in other words, the Connector host has outbound connectivity), then you should follow the steps below to uninstall the Connector software.

Steps

  1. Connect to the Linux VM for the Connector.

  2. From the Linux host, run the uninstallation script:

    /opt/application/netapp/service-manager-2/uninstall.sh [silent]

    silent runs the script without prompting you for confirmation.

Uninstall the Connector when using private mode

If you're using private mode (where the Connector host has no outbound connectivity), follow the steps below to uninstall the Connector software.

Step

  1. Connect to the Linux VM for the Connector.

  2. From the Linux host, run the following commands:

    /opt/application/netapp/ds/cleanup.sh
rm -rf /opt/application/netapp/

  3. From the Linux host, delete old, unused container image files to free space in the /var directory for re-installation.

    Podman
    podman system prune --all
    Docker
    docker system prune -a

Remove Connectors from BlueXP

If a Connector is inactive, you can remove it from the list of Connectors in BlueXP. You might do this if you delete the Connector virtual machine or if you uninstall the Connector software.

Note the following about removing a Connector:

  • This action doesn't delete the virtual machine.

  • This action can't be reverted—​once you remove a Connector, you can't add it back.

Steps

  1. Select the Connector drop-down from the BlueXP header.

  2. Select Manage Connectors.

  3. Select the action menu for an inactive Connector and select Remove Connector.

    A screenshot of the Connector widget where you can remove an inactive Connector.

  4. Enter the name of the Connector to confirm and then select Remove.