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Setup and administration

Monitor operations in your account

Contributors netapp-bcammett netapp-tonacki

You can monitor the status of the operations that BlueXP is performing to see if there are any issues that you need to address. You can view the status in the Notification Center, in the Timeline, or have notifications sent to your email.

The following table provides a comparison of the Notification Center and the Timeline so you can understand what each has to offer.

Notification Center Timeline

Shows high level status for events and actions

Provides details for each event or action for further investigation

Shows status for the current login session (the information won't appear in the Notification Center after you log off)

Retains status for the last month

Shows only actions initiated in the user interface

Shows all actions from the UI or APIs

Shows user-initiated actions

Shows all actions, whether user-initiated or system-initiated

Filter results by importance

Filter by service, action, user, status, and more

Provides the ability to email notifications to Account users and to others

No email capability

Monitor activities using the Notification Center

Notifications track the progress of operations that you've initiated in BlueXP so you can verify whether the operation was successful or not. They enable you to view the status for many BlueXP actions that you initiated during your current login session. Not all BlueXP services report information into the Notification Center at this time.

You can display the notifications by selecting the notification bell (notification bell) in the menu bar. The color of the little bubble in the bell indicates the highest level severity notification that is active. So if you see a red bubble, it means there's an important notification that you should look at.

A screenshot showing the a list of current notifications in the Notification Center.

You can also configure BlueXP to send certain types of notifications by email so you can be informed of important system activity even when you're not logged into the system. Emails can be sent to any users who are part of your BlueXP account, or to any other recipients who need to be aware of certain types of system activity. See how to set email notification settings.

Notification types

Notifications are classified in the following categories:

Notification type Description

Critical

A problem occurred that might lead to service disruption if corrective action is not taken immediately.

Error

An action or process ended with failure, or could lead to failure if corrective action is not taken.

Warning

An issue that you should be aware of to make sure it does not reach the critical severity. Notifications of this severity do not cause service disruption, and immediate corrective action might not be required.

Recommendation

A system recommendation for you to take an action to improve the system or a certain service; for example: costs saving, suggestion for new services, recommended security configuration, etc.

Information

A message that provides additional information about an action or process.

Success

An action or process completed successfully.

Filter notifications

By default you'll see all active notifications in the Notification Center. You can filter the notifications that you see to show only those notifications that are important to you. You can filter by BlueXP "Service" and by notification "Type".

A screenshot showing the two types of filters available in the Notification Center.

For example, if you want to see only "Error" and "Warning" notifications for BlueXP operations, select those entries and you'll see only those types of notifications.

Dismiss notifications

You can remove notifications from the page if you no longer need to see them. You can dismiss all notifications at once, or you can dismiss individual notifications.

To dismiss all notifications, in the Notification Center, select an icon with three vertical dots and select Dismiss All.
A screenshot showing the Notifications menu to select settings and dismiss all options.

To dismiss individual notifications, hover your cursor over the notification and select Dismiss.
A screenshot showing the how to dismiss a single notification.

Set email notification settings

You can send specific types of notifications by email so you can be informed of important system activity even when you're not logged into BlueXP. Emails can be sent to any users who are part of your BlueXP account, or to any other recipients who need to be aware of certain types of system activity.

Note
  • At this time, notifications are sent by email for the following BlueXP features and services: Connector, BlueXP digital wallet, BlueXP copy and sync, BlueXP backup and recovery, BlueXP tiering, and BlueXP migration reports. Additional services will be added in future releases.

  • Sending email notifications is not supported when the Connector is installed in a site without internet access.

The filters you set in the Notification Center do not determine the types of notifications you'll receive by email. By default, BlueXP Account Admins will receive emails for all "Critical" and "Recommendation" notifications. These notifications are across all services - you can't choose to receive notifications for only certain services, for example Connectors or BlueXP backup and recovery.

All other users and recipients are configured not to receive any notification emails - so you'll need to configure notification settings for any additional users.

You must be an Account Admin to customize the notifications settings.

Steps
  1. From the BlueXP menu bar, select Settings > Alerts and Notifications Settings.

    A screenshot showing how to display the Alerts and Notifications Settings page.

  2. Select a user, or multiple users, from either the Account Users tab or the Additional Recipients tab, and choose the type of notifications to be sent:

    • To make changes for a single user, select the menu in the Notifications column for that user, check the types of Notifications to be sent, and select Apply.

    • To make changes for multiple users, check the box for each user, select Manage Email Notifications, check the types of Notifications to be sent, and select Apply.

    A screenshot showing how to change notifications for multiple users.

Add additional email recipients

The users who appear in the Account Users tab are populated automatically from the users in your BlueXP account (from the Manage Account page). You can add email addresses in the Additional Recipients tab for other people, or groups, who do not have access to BlueXP, but who need to be notified about certain types of alerts and notifications.

Steps
  1. From the Alerts and Notifications Settings page, select Add New Recipients.

    A screenshot showing how to add new email recipients for alerts and notifications.

  2. Enter the name, email address, and select the types of Notifications that recipient will receive, and select Add New Recipient.

Audit user activity in your account

The Timeline in BlueXP shows the actions that users completed to manage your account. This includes management actions such as associating users, creating workspaces, creating Connectors, and more.

Checking the Timeline can be helpful if you need to identify who performed a specific action, or if you need to identify the status of an action.

Steps
  1. From the BlueXP menu bar, select Settings > Timeline.

  2. Under the Filters, select Service, enable Tenancy, and select Apply.

Result

The Timeline updates to show you account management actions.