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Submit and view support cases for ASA r2 storage systems

Contributors netapp-aherbin
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If you have an issue that requires assistance, you can use ONTAP System Manager to submit a case to technical support. You can also use ONTAP System Manager to view cases that are closed or in progress.

You must be registered with Active IQ to view support cases for your ASA r2 system.

Steps

  1. To submit a support case, in System Manager, select Cluster >Support; then select Go to NetApp Support.

  2. To view a previously submitted case, in System Manager, select Cluster >Support; then select View my cases.