Flex Subscription infrastructure

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This section describes the NetApp Keystone Flex Subscription (Flex Subscription) infrastructure architecture and management application for the NetApp and customer-operated environments.

Flex Subscription infrastructure architecture, design, choice of technology, and component products reside solely with NetApp. NetApp reserves the rights to take the following actions:

  • Select, substitute, or repurpose products.

  • Refresh products with new technology when deemed appropriate.

  • Increase or decrease capacity of the products to meet service requirements.

  • Modify architecture, technology, and/or products to meet service requirements.

The Flex Subscription infrastructure includes multiple components:

  • User interface (web portal) of NetApp Service Engine.

  • NetApp Service Engine APIs for integration.

  • The Flex Subscription infrastructure that includes storage controllers

  • Tools to manage and operate the service such as OpsRamp, Active IQ, and Active IQ Unified Manager.

For more information about NetApp Keystone integration with Active IQ, see Active IQ Digital Advisor Documentation

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NetApp Service Engine

You can use the NetApp Service Engine web portal to manage and monitor your Flex Subscription service in a NetApp, partner, or customer-operated model. The portal consists of the following features:

  • A graphical interface (NetApp Service Engine web interface) that supports monitoring and simple storage provisioning.

  • A set of NetApp Service Engine REST APIs that allow more advanced setup and storage management actions.

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The NetApp Service Engine portal is a single interface that allows customers to perform the following tasks:

  • Subscription dashboard. View status of subscribed capacity and how much is being consumed.

  • Storage provisioning. Workflows to create your NFS/CIFS file shares, FC/iSCSI disks, and S3 bucket.

  • Data protection. Create snapshots and set backup policy or data replication on the provisioned file share or disk.

  • Reports. View file shares and disks inventory and also trend on capacity usage against different service levels.

  • Manage subscription. Order additional capacity to an existing subscription or a new service through the portal.

  • Submit service requests or support issues and view their status

The complete functionality of NetApp Service Engine is available only in the NetApp-operated model. In a customer or partner-operated model, the NetApp Service Engine functionalities are limited to reporting and subscription management.