What’s New with Cloud Insights

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NetApp is continually improving and enhancing its products and services. Here are some of the latest features and functionalities available with Cloud Insights.

November 2021

Adaptive Dashboards

New variables for attributes and the ability to use variables in widgets.

Dashboards are now more powerful and flexible than ever. Build adaptive dashboards with attribute variables to quickly filter dashboards on the fly. Using these and other pre-existing variables you can now create one high level dashboard to see metrics for your entire environment, and seamlessly filter down by resource name, type, location, and more. Use number variables in widgets to associate raw metrics with costs, for example cost per GB for storage as a service.

Variables Drop Down Showing Annotations
Variables Attribute Filtering

Access the Reporting Database via API

Enhanced capabilities for integration with third party reporting, ITSM, and automation tools: Cloud Insights' powerful API allows users to query the Cloud Insights Reporting database directly, without going through the Cognos Reporting environment.

Pod tables on VM Landing Page

Seamless navigation between VMs and the Kubernetes Pods using them: for improved troubleshooting and performance headroom management, a table of associated Kubernetes Pods will now appear on VM landing pages.

Kubernetes Pod table on a VM landing page

Data Collector Updates

  • ECS now reports firmware for storage and node

  • Isilon has improved prompt detection

  • Azure NetApp Files collects performance data more quickly

  • StorageGRID now supports Single Sign-On (SSO)

  • Brocade CLI properly reports model for X&-4

Additional Operating Systems supported

The Cloud Insights Acquisition Unit supports the following operating systems, in addition to those already supported:

  • Centos (64-bit) 8.4

  • Oracle Enterprise Linux (64-bit) 8.4

  • Red Hat Enterprise Linux (64-bit) 8.4

October 2021

Filters on K8S Explorer pages

Kubernetes Explorer page filters give you focused control of the data displayed for your Kubernetes cluster, node, and pod exploration.

Kubernetes Explorer filtering example

K8s Data for Reporting

Kubernetes data is now available for use in Reporting, allowing you to create chargeback or other reports.

Kubernetes data showin in a chargeback report

Dark Theme has arrived

Many of you asked for a dark theme, and Cloud Insights has answered. To switch between light and dark theme, click the drop-down next to your user name.
Switch to Dark Theme is available in the User drop-down
An image of a typical dashboard shown in dark theme

Data Collector Support

We’ve made some improvements in Cloud Insights Data Collectors. Here are some highlights:

  • New collector for Amazon FSx for ONTAP

September 2021

Performance Policies are now Monitors

Monitors and Alerts have supplanted Performance Policies and Violations throughout Cloud Insights. Alerting with Monitors provides greater flexibility and insight into potential problems or trends in your environment.

Autocomplete Suggestions, Wildcards, and Expressions in Monitors

When creating a monitor for alerting, typing in a filter is now predictive, allowing you to easily search for and find the metrics or attributes for your monitor. Additionally, you are given the option to create a wildcard filter based on the text you type.

Type-ahead filters in Monitors

Updated Telegraf Agent

The agent for ingestion of telegraf integration data has been updated to version 1.19.3, with performance and security improvements.
Users wishing to update can refer to the appropriate upgrade section of the Agent Installation documentation.
Previous versions of the agent will continue to function with no user action required.

Data Collector Support

We’ve made some improvements in Cloud Insights Data Collectors. Here are some highlights:

  • Microsoft Hyper-V collector now uses PowerShell instead of WMI

  • Azure VMs and VHD collector is now up to 10 times faster due to parallel calls

  • HPE Nimble now supports federated and iSCSI configurations

And since we’re always improving Data Collection, here are some other recent changes of note:

  • New collector for EMC Powerstore

  • New collector for Hitachi Ops Center

  • New collector for Hitachi Content Platform

  • Enhanced ONTAP collector to report Fabric Pools

  • Enhanced ANF with Storage Pool and Volume performance

  • Enhanced EMC ECS with Storage Nodes and Storage performance as well as the Object Count in buckets

  • Enhanced EMC Isilon with Storage Node and Qtree metrics

  • Enhanced EMC Symetrix with volume QOS limit metrics

  • Enhanced IBM SVC and EMC PowerStore with Storage Nodes parent serial number

August 2021

New Audit Page User Interface

The Audit page provides a cleaner interface and now allows the export of audit events to .CSV file.

Enhanced User Role Management

Cloud Insights now allows even greater freedom for assigning user roles and access controls. Users can now be assigned granular permissions for monitoring, reporting, and Cloud Secure separately.

This means you can allow more users administrative access to monitoring, optimization, and reporting functions whilst restricting access to your sensitive Cloud Secure audit and activity data to only those that need it.

Find out more about the different levels of access in the Cloud Insights documentation.

June 2021

Autocomplete Suggestions, Wildcards, and Expressions in Filters

With this release of Cloud Insights, you no longer need to know all the possible names and values on which to filter in a query or widget. When filtering, you can simply start typing and Cloud insights will suggest values based on your text. No more looking up Application names or Kubernetes attributes ahead of time just to find the ones you want to show in your widget.

As you type in a filter, the filter displays a smart list of results from which you can choose, as well as the option to create a wildcard filter based on the current text. Selecting this option will return all results that match the wildcard expression. You can of course also select multiple individual values that you want added to the filter.

Wildcard Filter

Additionally, you can create expressions in a filter using NOT or OR, or you can select the "None" option to filter for null values in the field.

Read more about filtering options in queries and widgets.

APIs available by Edition

Cloud Insights' powerful APIs are more accessible than ever, with Alerts APIs now available in Standard and Premium Editions.
The following APIs are available for each Edition:

API Category Basic Standard Premium

Acquisition Unit




Data Collection










Data Ingestion



Kubernetes PV and Pod Visibility

Cloud Insights provides visibility into the back-end storage for your Kubernetes environments, giving you insight to your Kubernetes Pods and Persistent Volumes (PVs). You can now track PV counters such as IOPS, latency, and throughput from a single Pod’s usage through a PV counter to a PV and all the way to the back-end storage device.

On a Volume or Internal Volume landing page, two new tables are displayed:

Kubernetes PV Table
Kubernetes Pod Table

Note that to take advantage of these new tables, it is recommended to uninstall your current Kubernetes agent, and install it fresh. You must also install Kube-State-Metrics version 2.1.0 or later.

On a Kubernetes Node page, you can now click to open the Node’s VM page. The VM page also includes a link back to the Node itself.

Kubernetes Node Page showing VM link
Kubernetes VM Page showing Node link

Alert Monitors replacing Performance Policies

To enable the added benefits of multiple thresholds, webhook and email alert delivery, alerting on all metrics using a single interface, and more, Cloud Insights will be converting Standard and Premium Edition customers from Performance Policies to Monitors during the months of July and August, 2021. Learn more about Alerts and Monitors, and stay tuned for this exciting change.

Cloud Secure supports NFS

Cloud Secure now supports NFS for ONTAP data collection. Monitor SMB and NFS user access to protect your data from ransomware attacks.
Additionally, Cloud Secure supports Active-Directory and LDAP user directories for collection of NFS user attributes.

Cloud Secure snapshot purge

Cloud Secure automatically deletes snapshots based on the Snapshot Purge Settings, to save storage space and reduce the need for manual snapshot deletion.

Purge Settings

Cloud Secure data collection speed

A single data collector agent system can now post up to 20,000 events per second to Cloud Secure.

May 2021

Here are some of the changes we’ve made in April:

Updated Telegraf Agent

The agent for ingestion of telegraf integration data has been updated to version 1.17.3, with performance and security improvements.
Users wishing to update can refer to the appropriate upgrade section of the Agent Installation documentation.
Previous versions of the agent will continue to function with no user action required.

Add Corrective Actions to an Alert

You can now add an optional description as well as additional insights and/or corrective actions when creating or modifying a Monitor by filling in the Add an Alert Description section. The description will be sent with the alert. The insights and corrective actions field can provide detailed steps and guidance for dealing with alerts and will be displayed in the summary section of the alert landing page.

Alert Corrective Actions and Description

Cloud Insights APIs for All Editions

API access is now available in all editions of Cloud Insights.
Users of Basic edition can now automate actions for Acquisition Units and Data Collectors, and Standard Edition users can query metrics and ingest custom metrics.
Premium edition continues to allow full use of all API categories.

API Category Basic Standard Premium

Acquisition Unit




Data Collection







Data Ingestion



Data Warehouse


For details on API usage, please refer to the API documentation.

April 2021

Easier Management of Monitors

Monitor Grouping simplifies the management of monitors in your environment. Multiple monitors can now be grouped together and paused as one. For example, if you have an update occurring on a stack of infrastructure, you can pause alerts from all those devices via one click.

Monitor groups is the first part of an exciting new feature bringing improved management of ONTAP devices to Cloud Insights.

Monitor Grouping

Enhanced Alerting Options Using Webhooks

Many commercial applications support Webhooks as a standard input interface. Cloud Insights now supports many of these delivery channels, providing default templates for Slack, PagerDuty, Teams, and Discord, in addition to providing customizable generic webhooks to support many other applications.

Webhooks Notifications

Improved Device Identification

To improve monitoring and troubleshooting as well as deliver accurate reporting, it is helpful to understand the names of devices rather than their IP addresses or other identifiers. Cloud Insights now incorporates an automatic way to identify the names of storage and physical host devices in the environment, using a rule-based approach called Device Resolution, available in the Manage menu.

You asked for more!

A popular ask by customers has been for more default options for visualizing the range of data, so we have added the following five new choices that are now available throughout the service via the time range picker:

  • Last 30 Minutes

  • Last 2 Hours

  • Last 6 Hours

  • Last 12 Hours

  • Last 2 Days

Multiple Subscriptions in one Cloud Insights Environment

Starting April 2, Cloud Insights supports multiple subscriptions of the same edition type for a customer in a single Cloud Insights instance. This enables customers to co-term parts of their Cloud Insights subscription with infrastructure purchases. Contact NetApp Sales for assistance with multiple subscriptions.

Choose Your Path

While setting up Cloud Insights, you can now choose whether to start with Monitoring and Alerting or Ransomware and Insider Threat Detection. Cloud Insights will configure your starting environment based on the path you choose. You can configure the other path at any time afterward.

Easier Cloud Secure Onboarding

And it is easier than ever to start using Cloud Secure, with a new step-by-step setup checklist.

Cloud Secure Checklist

As always, we love to hear your suggestions! Send them to ng-cloudinsights-customerfeedback@netapp.com.

February 2021

Updated Telegraf Agent

The agent for ingestion of telegraf integration data has been updated to version 1.17.0, which includes vulnerability and bug fixes.

Cloud Cost Analyzer

Experience the power of Spot by NetApp with Cloud Cost, which provides a detailed cost analysis of past, present, and estimated spending, providing visibility into cloud usage in your environment. The Cloud Cost dashboard delivers a clear view of cloud expenses and a drill down into individual workloads, accounts, and services.

Cloud Cost can help with these major challenges:

  • Tracking and monitoring your cloud expenses

  • Identifying waste and potential optimization areas

  • Delivering executable action items

Cloud Cost is focused on monitoring. Upgrade to the full Spot by NetApp account to enable automatic cost saving and environment optimization.

Querying for objects having null values using filters

Cloud Insights now allows searching for attributes and metrics having null/none values through the use of filters. You can perform this filtering on any attributes/metrics in the following places:

  • On the Query page

  • In Dashboard widgets and page variables

  • On the Alerts list page

  • When creating Monitors

To filter for null/none values, simply select the None option when it appears in the appropriate filter drop-down.

Null filter in dropdown

Multi-Region Support

Starting today we offer the Cloud Insights service in different regions across the globe, which facilitates performance and increases security for customers based outside the United States. Cloud Insights/Cloud Secure stores information according to the region in which your environment is created.

Click here for more information.

January 2021

Additional ONTAP Metrics Renamed

As part of our continuing effort to improve efficiency of data-gathering from ONTAP systems, the following ONTAP metrics have been renamed.

If you have existing dashboard widgets or queries using any of these metrics, you will need to edit or re-create them to use the new metric names.

Previous Metric Name New Metric Name























































































New Kubernetes Explorer

The Kubernetes Explorer provides a simple topology view of Kubernetes Clusters, allowing even non-experts to quickly identify issues & dependencies, from the cluster level down to the container and storage.

A wide variety of information can be explored using the Kubernetes Explorer’s drill-down details for status, usage, and health of the Clusters, Nodes, Pods, Containers, and Storage in your Kubernetes environment.

The Kubernetes Explorer

December 2020

Simpler Kubernetes Installation

Kubernetes Agent installation has been streamlined to require fewer user interactions. Installing the Kubernetes Agent now includes Kubernetes data collection.

November 2020

Additional Dashboards

The following new ONTAP-focused dashboards have been added to the gallery and are available for import:

  • ONTAP: Aggregate Performance & Capacity

  • ONTAP FAS/AFF - Capacity Utilization

  • ONTAP FAS/AFF - Cluster Capacity

  • ONTAP FAS/AFF - Efficiency

  • ONTAP FAS/AFF - FlexVol Performance

  • ONTAP FAS/AFF - Node Operational/Optimal Points

  • ONTAP FAS/AFF - PrePost Capacity Efficiencies

  • ONTAP: Network Port Activity

  • ONTAP: Node Protocols Performance

  • ONTAP: Node Workload Performance (Frontend)

  • ONTAP: Processor

  • ONTAP: SVM Workload Performance (Frontend)

  • ONTAP: Volume Workload Performance (Frontend)

Column Rename in Table Widgets

You can rename columns in the Metrics and Attributes section of a table widget by opening the widget in Edit mode and clicking the menu at the top of the column. Enter the new name and click Save, or click Reset to set the column back to the original name.

Note that this only affects the column’s display name in the table widget; the metric/attribute name does not change in the underlying data itself.

Table Widget Rename Column

October 2020

Default Expansion of Integration Data

Table widget grouping now allows for default expansions of Kubernetes, ONTAP Advanced Data, and Agent Node metrics. For example, if you group Kubernetes Nodes by Cluster, you will see a row in the table for each cluster. You could then expand each cluster row to see a list of the Node objects.

Basic Edition Technical Support

Technical Support is now available for subscribers to Cloud Insights Basic Edition in addition to Standard and Premium Editions. Additionally, Cloud Insights has simplified the workflow for creating a NetApp support ticket.

Cloud Secure Public API

Cloud Secure supports REST APIs for accessing Activity and Alert information. This is accomplished through the use of API Access Tokens, created through the Cloud Secure Admin UI, which are then used to access the REST APIs. Swagger documentation for these REST APIs is integrated with Cloud Secure.

September 2020

Query Page with Integration Data

The Cloud Insights Query page supports integration data (i.e. from Kubernetes, ONTAP Advanced Metrics, etc.). When working with integration data, the query results table displays a "Split-Screen" view, with object/grouping on the left side, and object data (attributes/metrics) on the right. You can also choose multiple attributes for grouping integration data.

Query showing integration data

Unit Display Formatting in Table Widget

Unit display formatting is now available in Table widgets for columns that display metric/counter data (for example, gigabytes, MB/second, etc.). To change a metric’s display unit, click the "three dots" menu in the column header and select "Unit Display". You can choose from any of the available units. Available units will vary according to the type of metric data in the display column.

Table Widget Unit Management

Acquisition Unit Detail Page

Acquisition Units now have their own landing page, providing useful detail for each AU as well as information to help with troubleshooting. The AU detail page provides links to the AU’s data collectors as well as helpful status information.

Cloud Secure Docker Dependency Removed

Cloud Secure’s dependency on Docker has been removed. Docker is no longer required for Cloud Secure agent installation.

Reporting User Roles

If you have Cloud Insights Premium Edition with Reporting, every Cloud Insights user in your environment also has a Single Sign-On (SSO) login to the Reporting application (i.e. Cognos); by clicking the Reports link in the menu, they will automatically be logged in to Reporting.

Their user role in Cloud Insights determines their Reporting user role:

Cloud Insights Role

Reporting Role

Reporting Permissions



Can view, schedule, and run reports and set personal preferences such as those for languages and time zones. Consumers cannot create reports or perform administrative tasks.



Can perform all Consumer functions as well as create and manage reports and dashboards.



Can perform all Author functions as well as all administrative tasks such configuration of reports and the shutdown and restart of reporting tasks.

Note Cloud Insights Reporting is available for environments of 500 MUs or more.
Important If you are a current Premium Edition customer and wish to retain your reports, read this important note for existing customers.

New API Category for Data Ingestion

Cloud Insights has added a Data Ingestion API category, giving you greater control over custom data and agents. Detailed documentation for this and other API Categories can be found in Cloud Insights by navigating to Admin > API Access and clicking the API Documentation link. You can also attach a comment to the AU in the Note field, which is displayed on the AU detail page as well as the AU list page.

August 2020

Monitoring and Alerting

In addition to the current ability to set performance policies for storage objects, VMs, EC2, and ports, Cloud Insights Standard Edition now includes the ability to configure monitors for thresholds on Integration data for Kubernetes, ONTAP advanced metrics, and Telegraf plugins. You simply create a monitor for each object metric you want to trigger alerts, set the conditions for warning-level or critical-level thresholds, and specify the email recipient(s) desired for each level. You can then view and manage alerts to track trends or troubleshoot issues.

Monitor Conditions

July 2020

Cloud Secure Take a Snapshot Action

Cloud Secure protects your data by automatically taking a snapshot when malicious activity is detected, ensuring that your data is safely backed up.

You can define automated response policies that take a snapshot when ransomware attack or other abnormal user activity is detected.
You can also take a snapshot manually from the alert page.

Automatic Snapshot taken:
Alert Action Screen

Manual Snapshot:
Alert Action Screen

Metric/Counter updates

The following capacity counters are available for use in Cloud Insights UI and REST API. Previously these counters were only available for the Data Warehouse / Reporting.

Object Type Counter


Capacity - Spare Raw
Capacity - Failed Raw

Storage Pool

Data Capacity - Used
Data Capacity - Total
Other Capacity - Used
Other Capacity - Total
Capacity - Raw
Capacity - Soft Limit

Internal Volume

Data Capacity - Used
Data Capacity - Total
Other Capacity - Used
Other Capacity - Total
Clone Saved Capacity - Total

Cloud Secure Potential Attack Detection

Cloud Secure now detects potential attacks such as ransomware. Click on an alert in the Alerts list page to open a detail page showing the following:

  • Time of attack

  • Associated user and file activity

  • Action taken

  • Additional information to assist with tracking down possible security breaches

Alerts page showing potential ransomware attack:
Ransomware Alert Example

Detail page for potential ransomware attack:
Ransomware Detail Page Example

Subscribe to Premium Edition through AWS

During your trial of Cloud Insights, you can self-subscribe through AWS Marketplace to either Cloud Insights Standard Edition or Premium Edition. Previously, you could only self-subscribe through AWS Marketplace to Standard Edition only.

Enhanced Table Widget

The dashboard/asset page Table widget includes the following enhancements:

  • "Split-Screen" view: Table widgets display the object/grouping on the left side, and the object data (attributes/metrics) on the right.

    Table Widget showing left and right panes

  • Multiple attribute grouping: For Integration data (Kubernetes, ONTAP Advanced Metrics, Docker, etc.), you can choose multiple attributes for grouping. Data is displayed according to the grouping attributes/you choose.

    Grouping with Integration Data (shown in Edit mode):
    Integration Data Grouping in Table Widget

  • Grouping for Infrastructure data (storage, EC2, VM, ports, etc.) is by a single attribute as before. When grouping by an attribute which is not the object, the table will allow you to expand the group row to see all the objects within the group.

    Grouping with Infrastructure data (shown in display mode):
    Infrastructure Data Grouping in Table Widget

Metrics Filtering

In addition to filtering on an object’s attributes in a widget, you can now filter on metrics as well.

Metrics Filtering

When working with integration data (Kubernetes, ONTAP Advanced Data, etc.), metric filtering removes the individual/unmatched data points from the plotted data series, unlike infrastructure data (storage, VM, ports etc.) where filters work on the aggregated value of the data series and potentially remove the entire object from the chart.

Integration Metric Filtering

ONTAP Advanced Counter Data

Cloud Insights takes advantage of NetApp’s ONTAP-specific Advanced Counter Data, which provides a host of counters and metrics collected from ONTAP devices. ONTAP Advanced Counter Data is available to all NetApp ONTAP customers. These metrics enable customized and wide-ranging visualization in Cloud Insights widgets and dashboards.

ONTAP Advanced Counters can be found by searching for "netapp_ontap" in the widget’s query, and selecting from among the counters.

Searching for ONTAP Advanced Counters

You can refine your search by typing additional parts of the counter name. For example:

  • lif

  • aggregate

  • offbox_vscan_server

  • and more

ONTAP Widget Example - WAFL
ONTAP Widget Example - Cp Reads

Please note the following:

  • Advanced Data collection will be enabled by default for new ONTAP data collectors. To enable Advanced Data collection for your existing ONTAP data collectors, edit the data collector and expand the Advanced Configuration section.

  • Advanced Data collection is not available for 7-mode ONTAP.

Advanced Counter Dashboards

Cloud Insights comes with a variety of pre-designed dashboards to help get you started on visualizing ONTAP Advanced Counters for topics such as Aggregate Performance, Volume Workload, Processor Activity, and more. If you have at least one ONTAP data collector configured, these can be imported from the Dashboard Gallery on any dashboard list page.

Learn More

More information on ONTAP Advanced Data can be found at the following links:

Policies and Violations Menu

Performance Policies and Violations are now found under the Alerts menu. Policy and Violation functionality are unchanged.

Policies and Violations Menu

Updated Telegraf Agent

The agent for ingestion of telegraf integration data has been updated to version 1.14, which includes bugs fixes, security fixes, and new plugins.

Note: When configuring a Kubernetes data collector on the Kubernetes platform, you may see an "HTTP status 403 Forbidden" error in the log, due to insufficient permissions in the "clusterrole" attribute.

To work around this issue, add the following highlighted lines to the rules: section of the endpoint-access clusterrole, and then restart the Telegraf pods.

- apiGroups:
  - ""
  - apps
  - autoscaling
  - batch
  - extensions
  - policy
  - rbac.authorization.k8s.io
  attributeRestrictions: null
  - nodes/metrics
  - nodes/proxy     <== Add this line
  - nodes/stats
  - pods            <== Add this line
  - get
  - list            <== Add this line

June 2020

Simplified Data Collector Error Reporting

Reporting a data collector error is easier with the Send Error Report button on the data collector page. Clicking the button sends basic information about the error to NetApp and prompts investigation into the problem. Once pressed, Cloud Insights acknowledges that NetApp has been notified, and the Error Report button is disabled to indicate that an error report for that data collector has been sent. The button remains disabled until the browser page is refreshed.

Error Report Button

Widget Improvements

The following improvements have been made in dashboard widgets. These improvements are considered Preview functionality and may not be available for all Cloud Insights environments.

  • New object/metric chooser: Objects (Storage, Disk, Ports, Nodes, etc.) and their associated metrics (IOPS, Latency, CPU Count, etc.) are now available in widgets in a single inclusive drop-down with powerful search capability. You can enter multiple partial terms in the drop-down, and Cloud Insights will list all object metrics meeting those terms.

Object/Metric Chooser

  • Multiple tags grouping: When working with integration data (Kubernetes, etc.), you may group the data by multiple tags/attributes. For example, Sum memory usage by Kubernetes Namespace and Container name.

Multiple grouping when displaying integration data

May 2020

Reporting User Roles

The following roles have been added for Reporting:

  • Cloud Insights Consumers: can run and view reports

  • Cloud Insights Authors: can perform the Consumer functions as well as create and manage reports and dashboards

  • Cloud Insights Administrators: can perform the Author functions as well as all administrative tasks

Cloud Secure Updates

Cloud Insights includes the following recent Cloud Secure changes.

In the Forensics > Activity Forensics page, we provide two views to analyze and investigate user activity:

  • Activity view, focused on user activity (What operation? Where performed?)

  • Entities view, focused on what files the user accessed.

Entities Page Example

Additionally, the Alert email notification now contains a direct link to the alert page.

Dashboard Grouping

Dashboard grouping allows better management of dashboards that are relevant to you. You can add related dashboards to a group for "one-stop" management of, for example, your storage or virtual machines.

Groups are customized per user, so one person’s groups can be different from someone else’s. You can have as many groups as you need, with as few or as many dashboards in each group as you like.

Dashboard Groups

Dashboard Pinning

You can pin dashboards so favorites always appear at the top of the list.

Dashboard Pins

TV Mode and Auto-Refresh

TV Mode and Auto-Refresh allow for near-real-time display of data on a dashboard or asset page:

  • TV Mode provides an uncluttered display; the navigation menu is hidden, providing more screen real estate for your data display.

  • Data in widgets on Dashboards and Asset Landing Pages Auto-Refresh according a refresh interval (as little as every 10 seconds) determined by the Dashboard Time Range selected (or widget time range, if set to override the dashboard time).

Combined, TV Mode and Auto-Refresh provide a live view of your Cloud Insights data, perfect for seamless demonstrations or in-house monitoring.

April 2020

New Dashboard Time Range Choices

Time range choices for dashboards and other Cloud insights pages now include Last 1 Hour and Last 15 Minutes.

Cloud Secure Updates

Cloud Insights includes the following recent Cloud Secure changes.

  • Better file and folder metadata change recognition to detect if the user changed Permission, Owner, or Group Ownership.

  • Export user activity report to CSV.

Cloud Secure monitors and audits all user access operations on files and folders. Activity auditing allows you to comply with internal security policies, meet external compliance requirements such as PCI, GDPR, and HIPAA, and conduct data breach and security incident investigations.

Default Dashboard Time

The default time range for dashboards is now 3 Hours instead of 24 hours.

Optimized Aggregation Times

Optimized time aggregation intervals in time-series widgets (Line, Spline, Area, and Stacked Area charts) are more frequent for 3-hour and 24-hour dashboard/widget time ranges, allowing for faster charting of data.

  • 3 hour time range optimizes to a 1 minute aggregation interval. Previously this was 5 minutes.

  • 24 hour time range optimizes to a 30 minute aggregation interval. Previously this was 1 hour.

You can still override the optimized aggregation by setting a custom interval.

Display Unit Auto-Format

In most widgets, Cloud Insights knows the base unit in which to display values, for example Megabytes, Thousands, Percentage, Milliseconds (ms), etc., and now automatically formats the widget to the most readable unit. For example a data value of 1,234,567,890 bytes would be auto formatted to 1.23 gibibytes. In many cases, Cloud Insights knows the best format for the data being acquired. In cases where the best format is not known, or in widgets where you want to override the automatic formatting, you can choose the format you want.

Auto Format in Widgets

Import Annotations Using API

With Cloud Insights Premium Edition’s powerful API, you can now import annotations and assign them to objects using a .CSV file. You can also import applications and assign business entities in the same way.

Importing Annotations

Simpler Widget Selector

Adding widgets to dashboards and asset landing pages is easier with a new widget selector that shows all widget types in a single all-at-once view, so the user no longer needs to scroll through a list of widget types to find the one they want to add. Related widgets are color-coordinated and grouped by proximity in the new selector.

New widget selector

February 2020

API with Premium Edition

Cloud Insights Premium Edition comes with a powerful API that can be used to integrate Cloud Insights with other applications, such as CMDB’s or other ticketing systems.

Detailed, Swagger-based information is found in Admin > API Acccess, under the API Documentation link. Swagger provides a brief description and usage information for the API, and allows you to try each API out in your environment.

The Cloud Insights API uses Access Tokens to provide permission-based access to categories of API, such as ASSETS or COLLECTION.

API Documentation

Initial Polling After Adding A Data Collector

Previously, after configuring a new data collector, Cloud Insights would poll the data collector immediately to gather inventory data, but would wait until the configured performance poll interval (typically 15 minutes) to gather initial performance data. It would then wait for another interval before initiating the second performance poll, which meant it would take up to 30 minutes before meaningful data was acquired from a new data collector.

Data collector polling has been greatly improved, such that the initial performance poll occurs immediately after the inventory poll, with the second performance poll occurring within a few seconds after completion of the first performance poll. This allows Cloud Insights to begin showing useful data on dashboards and graphs within a very short time.

This poll behavior also occurs after editing the configuration of an existing data collector.

Easier Widget Duplication

It is easier than ever to create a copy of a widget on a dashboard or landing page. In dashboard Edit mode, click the menu on the widget and select Duplicate. The widget editor is launched, pre-filled with the original widget’s configuration and with a “copy” suffix in the widget name. You can easily make any necessary changes and Save the new widget. The widget will be placed at the bottom of your dashboard, and you can position it as needed. Remember to Save your dashboard when all changes are complete.

Duplicate a widget

Single Sign-On (SSO)

With Cloud Insights Premium Edition, administrators can enable Single Sign-On (SSO) access to Cloud Insights for all users in their corporate domain, without having to invite them individually. With SSO enabled, any user with the same domain email address can log into Cloud Insights using their corporate credentials.

Note SSO is only available in Cloud Insights Premium Edition, and must be configured before it can be enabled for Cloud Insights. SSO configuration includes Identity Federation through NetApp Cloud Central. Federation allows single sign-on users to access your NetApp Cloud Central accounts using credentials from your corporate directory.

January 2020

Swagger documentation for REST API

Swagger explains each available REST API in Cloud Insights, as well as its usage and syntax. Information on Cloud Insights APIs is available in documentation.

Feature Tutorials Progress Bar

The feature tutorials checklist has been moved to the top banner and now features a progress indicator. Tutorials are available for each user until dismissed, and are always available in Cloud Insights documentation.

Tutorial Checklist Progress

Acquisition Unit Changes

When installing an Acquisition Unit (AU) on a host or VM that has the same name as an already-installed AU, Cloud Insights assures a unique name by appending the AU name with "_1", "_2", etc. This is also the case when uninstalling and reinstalling an AU from the same VM without first removing it from Cloud Insights. Want a different AU name altogether? No problem; AU’s can be renamed after installation.

Optimized Time Aggregation in Widgets

In widgets, you can choose between an Optimized time aggregation interval or a Custom interval that you set. Optimized aggregation automatically selects the right time interval based on the selected dashboard time range (or widget time range, if overriding the dashboard time). The interval dynamically changes as the dashboard or widget time range is changed.

Simplified "Getting Started with Cloud Insights" process

The process for getting started using Cloud Insights has been simplified to make your first-time setup smoother and easier. Simply select an initial data collector and follow the instructions. Cloud Insights will walk you through configuring the data collector and any agent or acquisition unit required. In most cases it will even import one or more initial dashboards so you can start gaining insight into your environment quickly (but please allow up to 30 minutes for Cloud Insights to collect meaningful data).

Additional improvements:

  • Acquisition Unit installation is simpler and runs faster.

  • Alphabetical Data Collectors choices make it easier to find the one you’re looking for.

  • Improved Data Collector setup instructions are easier to follow.

  • Experienced users can skip the getting started process with the click of a button.

  • A new Progress bar shows you where you are in the process.

    Progress Bar

December 2019

Business Entity can be used in filters

Business Entity annotations can be used in filters for queries, widgets, performance policies, and landing pages.

Drill-down available for Single-Value and Gauge widgets, and any widgets rolled to by "All"

Clicking the value in a single-value or gauge widget opens a query page showing the results of the first query used in the widget. Additionally, clicking the legend for any widget whose data is rolled up by "All" will also open a query page showing the results of the first query used in the widget.

Trial period extended

New users who sign up for a free trial of Cloud Insights now have 30 days to evaluate the product. This is an increase from the previous 14-day trial period.

Managed Unit calculation

The calculation of Managed Units (MUs) in Cloud Insights has been changed to the following:

  • 1 Managed Unit = 2 hosts (any virtual or physical machine)

  • 1 Managed Unit = 4 TB of unformatted capacity of physical or virtual disks

This change effectively doubles the environment capacity that you can monitor using your existing Cloud Insights subscription.

November 2019

Editions Feature Comparison Table

The Admin > Subscription page comparison table has been updated to list the feature sets available in Basic, Standard, and Premium Editions of Cloud Insights. NetApp is constantly improving its Cloud Services, so check this page often to find the Edition that’s right for your evolving business needs.

October 2019


Cloud Insights Reporting is a business intelligence tool that enables you to view pre-defined reports or create custom reports. With Reporting you can perform the following tasks:

  • Run a pre-defined report

  • Create a custom report

  • Customize the report format and delivery method

  • Schedule reports to run automatically

  • Email reports

  • Use colors to represent thresholds on data

Cloud Insights Reporting can generate custom reports for areas like chargeback, consumption analysis, and forecasting, and can help answer questions such as the following:

  • What inventory do I have?

  • Where is my inventory?

  • Who is using our assets?

  • What is the chargeback for allocated storage for a business unit?

  • How long until I need to acquire additional storage capacity?

  • Are business units aligned along the proper storage tiers?

  • How is storage allocation changing over a month, quarter, or year?

Reporting is available with Cloud Insights Premium Edition.

Active IQ Enhancements

Active IQ Risks are now available as objects that can be queried as well as used in dashboard table widgets. The following Risks object attributes are included:
* Category
* Mitigation Category
* Potential Impact
* Risk Detail
* Severity
* Source
* Storage
* Storage Node
* UI Category

September 2019

New Gauge Widgets

Two new widgets are available for displaying single-value data on your dashboards in eye-catching colors based on thresholds you specify. You can display values using either a Solid Gauge or Bullet Gauge. Values that land inside the Warning range are displayed in orange. Values in the Critical range are displayed in red. Values below the Warning threshold are displayed in green.

Solid/Traditional Gauge
Bullet Gauge

Conditional Color Formatting for Single Value Widget

You can now display the Single-Value widget with a colored background based on thresholds you set.

Single-Value widgets with formatting

Invite Users During Onboarding

At any point during the onboarding process, you can click on Admin > User Management > +User to invite additional users to your Cloud Insights environment. Be aware that users with Guest or User roles will see greater benefit once onboarding is complete and data has been collected.

Data Collector Detail Page improvement

The data collector detail page has been improved to display errors in a more readable format. Errors are now displayed in a separate table on the page, with each error displayed on a separate line in the case of multiple errors for the data collector.

August 2019

All vs. Available Data Collectors

When adding data collectors to your environment, you can set a filter to show only the data collectors available to you based on your subscription level, or all data collectors.

ActiveIQ Integration

Cloud Insights collects data from NetApp ActiveIQ, which provides a series of visualizations, analytics, and other support related services to NetApp customers and their hardware / software systems. Cloud Insights integrates with ONTAP Data Management systems. See Active IQ for more information.

July 2019

Dashboard Improvements

Dashboards and Widgets have been improved with the following changes:

  • In addition to Sum, Min, Max, and Avg, Count is now an option for roll up in Single-Value widgets. When rolling up by “Count”, Cloud Insights checks if an object is active or not, and only adds the active ones to the count. The resulting number is subject to aggregation and filters.

  • In the Single-Value widget, you now have a choice to display the resulting number with 0, 1, 2, 3, or 4 decimal places.

  • Line charts show an axis label and units when a single counter is being plotted.

  • Transform option is available for Services integration data now in all time-series widgets for all metrics. For any services integration (Telegraf) counter or metric in time-series widgets (Line, Spline, Area, Stacked Area), you are given a choice of how you want to Transform the values. None (display value as-is), Sum, Delta, Cumulative, etc.

Downgrading to Basic Edition

Downgrade to Basic Edition fails with an error message if there is no available NetApp device configured that has successfully completed a poll in the last 7 days.

Collecting Kube-State-Metrics

The Kubernetes Data Collector now collects objects and counters from the kube-state-metrics plugin, greatly expanding the number and scope of metrics available for monitoring in Cloud Insights.

June 2019

Cloud Insights Editions

Cloud Insights is available in different Editions to fit your budget and business needs. Existing NetApp customers with an active NetApp support account can enjoy 7 days of data retention and access to NetApp data collectors with the free Basic Edition, or get increased data retention, access to all supported data collectors, expert technical support and more with Standard Edition. For more information on available features, see NetApp’s Cloud Insights site.

New Infrastructure Data Collector: NetApp HCI

  • NetApp HCI Virtual Center has been added as an Infrastructure data collector. The HCI Virtual Center data collector collects NetApp HCI Host information and requires read-only privileges on all objects within the Virtual Center.

Note that the HCI data collector acquires from the HCI Virtual Center only. To collect data from the storage system, you must also configure the NetApp SolidFire data collector.

May 2019

New Service Data Collector: Kapacitor

  • Kapacitor has been added as a data collector for services.

Integration with Services via Telegraf

In addition to acquisition of data from infrastructure devices such as switches and storage, Cloud Insights now collects data from a variety of Operating Systems and Services, using Telegraf as its agent for collection of integration data. Telegraf is a plugin-driven agent that can be used to collect and report metrics. Input plugins are used to collect the desired information into the agent by accessing the system/OS directly, by calling third-party APIs, or by listening to configured streams.

Documentation for currently supported integrations can be found in the menu to the left under Reference and Support.

Storage Virtual Machine Assets

  • Storage Virtual Machines (SVMs) are available as assets in Cloud Insights. SVMs have their own Asset Landing Pages, and can be displayed and used in searches, queries, and filters. SVMs can also be used in dashboard widgets as well as associated with annotations.

Reduced Acquisition Unit System Requirements

  • The system CPU and memory requirements for the Acquisition Unit (AU) software have been reduced. The new requirements are:


Old Requirement

New Requirement

CPU Cores




16 GB

8 GB

Additional Platforms Supported



CentOS 7.3 64-bit
CentOS 7.4 64-bit
CentOS 7.6 64-bit
Debian 9 64-bit
Red Hat Enterprise Linux 7.3 64-bit
Red Hat Enterprise Linux 7.4 64-bit
Red Hat Enterprise Linux 7.6 64-bit
Ubuntu Server 18.04 LTS

Microsoft Windows 10 64-bit
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2019

April 2019

Filter Virtual Machines by Tags

When configuring the following data collectors, you can filter to include or exclude virtual machines from data collection according to their Tags or Labels.

March 2019

  • You can select recipients for email notifications when subscription-related events occur, such as upcoming trial expiration or subscribed account changes. You can choose recipients for these notifications from among following:

    • All Account Owners

    • All Administrators

    • Additional Email Addresses that you specify

Additional Dashboards

  • The following new AWS-focused dashboards have been added to the gallery and are available for import:

    • AWS Admin - Which EC2 are in high demand?

    • AWS EC2 Instance Performance by Region

February 2019

Collecting from AWS Child Accounts

  • Cloud Insights supports collection from AWS child accounts within a single data collector. Your AWS environment must be configured to allow Cloud Insights to collect from child accounts.

Data Collector Naming

  • Data Collector names can now include periods (.), hyphens (-), and spaces ( ) in addition to letters, numbers, and underscores. Names may not begin or end with a space, period, or hyphen.

Acquisition Unit for Windows

January 2019

"Owner" field is more readable

  • In Dashboard and Query lists, the data for the "Owner" field was previously an authorization ID string, instead of a user-friendly owner name. The "Owner" field now shows a simpler and more readable owner name.

Managed Unit Breakdown on Subscription Page

  • For each data collector listed on the Admin > Subscription page, you can now see a breakdown of Managed Unit (MU) counts for hosts and storage, as well as the total.

December 2018

Improvement of UI Load Time

  • The initial loading time for the Cloud Insights user interface (UI) has been significantly improved. Refresh time for the UI also benefits from this improvement in circumstances where metadata is loaded.

Bulk Edit Data Collectors

  • You can edit information for multiple data collectors at the same time. On the Admin > Data Collectors page, select the data collectors to modify by checking the box to the left of each and click the Bulk Actions button. Choose Edit and modify the necessary fields.

    The data collectors selected must be the same vendor and model, and reside on the same Acquisition Unit.

Support and Subscription pages are Available During Onboarding

  • During the onboarding workflow, you can navigate to the Help > Support and Admin > Subscription pages. Returning from those pages returns you to the onboarding workflow, providing you have not closed the browser tab.

November 2018

Subscribe through NetApp Sales or AWS Marketplace

  • Cloud Insights subscription and billing is now available directly through NetApp. This is in addition to the self-serve subscription available through AWS Marketplace. A new Contact Sales link is presented on the Admin > Subscription page. For customers whose environments have or are expected to have 1,000 or more Managed Units (MUs), it is recommended to contact NetApp sales via the Contact Sales link.

  • Text-type annotations can now include hyperlinks.

Onboarding Walkthrough

  • Cloud Insights now features an onboarding walkthrough for the first user (administrator or account owner) to log in to a new environment. The walkthrough takes you through installing an Acquisition Unit, configuring an initial data collector, and selecting one or more useful dashboards.

  • In addition to selecting dashboards during onboarding, you can import dashboards via Dashboards > Show All Dashboards and clicking +From Gallery.

Duplicating Dashboards

  • The ability to duplicate a dashboard has been added to the dashboard list page as a choice in the options menu for each dashboard, and on a dashboard’s main page itself from the Save menu.

Cloud Central products menu

  • The menu allowing you to switch to other NetApp Cloud Central products has moved to the upper right corner of the screen.