Configuring the NetApp HCI Virtual Center data collector Edit on GitHub Request doc changes

Contributors netapp-alavoie dgracenetapp

The HCI Virtual Center data collector collects NetApp HCI Host information and requires read-only privileges on all objects within the Virtual Center.

This data collector acquires from the HCI Virtual Center only. To collect data from the storage system, you must also configure the NetApp SolidFire data collector.


Cloud Insights acquires the following inventory information from this data collector. For each asset type acquired, the most common terminology used for the asset is shown. When viewing or troubleshooting this data collector, keep the following terminology in mind:

Vendor/Model Term Cloud Insights Term

Virtual disk




Virtual machine

Virtual machine

Data store

Data store



Fibre channel port


These are common terminology mappings only and might not represent every case for this data collector.


The following information is required to configure this data collector:

  • IP address of the HCI Management server

  • Read-only username and password for the HCI Management server

  • We require read only privileges on all objects in the HCI Virtual Center.

  • SDK access on the HCI Management server – normally already set up.

  • Port requirements: http-80 https-443

  • Validate access:

    • Log into the HCI Management server using above username and password

    • Verify SDK enabled: telnet <vc_ip> 443

Setup and connection

Field Description


Unique name for the data collector

Acquisition unit

Name of acquisition unit


Field Description

HCI Management IP Address

IP address of the HCI Management server

User name

User name used to access the HCI Management server


Password used to access the HCI Management server

Advanced configuration

In the advanced configuration screen, check the VM Performance box to collect performance data. Inventory collection is enabled by default.
The following fields can be configured:



Inventory poll interval (min)

Deafult is 20

Filter VMs


Choose 'Exclude' or 'Include' to Specify a List

Create a filter list (CLUSTER, DATACENTER, and/or ESX_HOST)

Number of retries

Default is 3

HCI Management port

Default is 8443

Performance poll interval (sec)

Default is 300


Some things to try if you encounter problems with this data collector:


Problem: Try this:

Error: Include list to filter VMs cannot be empty

If Include List is selected, please list valid DataCenter, Cluster, or Host names to filter VMs

Error: Failed to instantiate a connection to VirtualCenter at IP

Possible solutions:

* Verify credentials and IP address entered.
* Try to communicate with Virtual Center using VMware Infrastructure Client.
* Try to communicate with Virtual Center using Managed Object Browser (e.g MOB).

Error: VirtualCenter at IP has non-conform certificate that JVM requires

Possible solutions:

* Recommended: Re-generate certificate for Virtual Center by using stronger (e.g. 1024-bit) RSA key.
* Not Recommended: Modify the JVM configuration to leverage the constraint jdk.certpath.disabledAlgorithms to allow 512-bit RSA key. See JDK 7 update 40 release notes at ""

Additional information may be found from the Support page or in the Data Collector Support Matrix.