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Cloud Insights

Configuring the NetApp HCI Management server data collector

Contributors netapp-alavoie dgracenetapp

The NetApp HCI Management server data collector collects NetApp HCI Host information and requires read-only privileges on all objects within the Management server.

This data collector acquires from the NetApp HCI Management server only. To collect data from the storage system, you must also configure the NetApp SolidFire data collector.


Cloud Insights acquires the following inventory information from this data collector. For each asset type acquired, the most common terminology used for the asset is shown. When viewing or troubleshooting this data collector, keep the following terminology in mind:

Vendor/Model Term Cloud Insights Term

Virtual disk




Virtual machine

Virtual machine

Data store

Data store



Fibre channel port


These are common terminology mappings only and might not represent every case for this data collector.


The following information is required to configure this data collector:

  • IP address of the NetApp HCI Management server

  • Read-only username and password for the NetApp HCI Management server

  • Read only privileges on all objects in the NetApp HCI Management server.

  • SDK access on the NetApp HCI Management server – normally already set up.

  • Port requirements: http-80 https-443

  • Validate access:

    • Log into the NetApp HCI Management server using above username and password

    • Verify SDK enabled: telnet <vc_ip> 443

Setup and connection

Field Description


Unique name for the data collector

Acquisition unit

Name of acquisition unit


Field Description

NetApp HCI Storage Cluster MVIP

Management Virtual IP Address

SolidFire Management Node (mNode)

Management Node IP Address

User name

User name used to access the NetApp HCI Management server


Password used to access the NetApp HCI Management server

VCenter User Name

User name for VCenter

VCenter Password

Password for VCenter

Advanced configuration

In the advanced configuration screen, check the VM Performance box to collect performance data. Inventory collection is enabled by default.
The following fields can be configured:



Inventory poll interval (min)

Deafult is 20

Filter VMs by


Choose 'Exclude' or 'Include' to Specify a List

Specify Whether to Include or Exclude VMs

Filter Device List

List of VMs to filter (comma separated, or semicolon separated if comma is used in the value) for for Filtering by ESX_HOST, CLUSTER, and DATACENTER Only

Performance poll interval (sec)

Default is 300


Some things to try if you encounter problems with this data collector:


Problem: Try this:

Error: Include list to filter VMs cannot be empty

If Include List is selected, please list valid DataCenter, Cluster, or Host names to filter VMs

Error: Failed to instantiate a connection to VirtualCenter at IP

Possible solutions:

* Verify credentials and IP address entered.
* Try to communicate with Virtual Center using Infrastructure Client.
* Try to communicate with Virtual Center using Managed Object Browser (e.g MOB).

Error: VirtualCenter at IP has non-conform certificate that JVM requires

Possible solutions:

* Recommended: Re-generate certificate for Virtual Center by using stronger (e.g. 1024-bit) RSA key.
* Not Recommended: Modify the JVM configuration to leverage the constraint jdk.certpath.disabledAlgorithms to allow 512-bit RSA key. See JDK 7 update 40 release notes at ""

Additional information may be found from the Support page or in the Data Collector Support Matrix.