Generate a support bundle from the maintenance console

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  1. From the VMware vSphere web client, select the VM where the SnapCenter VMware plug-in is located.

  2. Right-click the VM, then on the Summary tab of the virtual appliance click Launch Remote Console or Launch Web Console to open a maintenance console window.

    The logon defaults for the SnapCenter VMware plug-in maintenance console are as follows:

    Username: maint

    Password: admin123

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  3. From the Main Menu, enter option 4) Support and Diagnostics.

  4. From the Support and Diagnostics Menu, enter option 1) Generate support bundle.