SnapCenter Plug-in for VMware vSphere
Release notes
Concepts
Get started
Quick start
Monitor and report
Manage storage
Protect data
Mount and unmount datastores
- Mount a backup
- Unmount a backup
Restore from backups
Restore guest files and folders
Manage SnapCenter Plug-in for VMware vSphere appliance
Manage your configuration
REST APIs
Upgrade
Migrate
Legal notices

Generate a support bundle from the maintenance console

08/11/2021 Contributors Download PDF of this page

Steps

From the VMware vSphere web client, select the VM where the SnapCenter VMware plug-in is located.
Right-click the VM, then on the Summary tab of the virtual appliance click Launch Remote Console or Launch Web Console to open a maintenance console window.

The logon defaults for the SnapCenter VMware plug-in maintenance console are as follows:

Username: maint
Password: admin123
From the Main Menu, enter option 4) Support and Diagnostics.
From the Support and Diagnostics Menu, enter option 1) Generate support bundle.

To access the support bundle, on the Support and Diagnostics Menu enter option 2) Access Diagnostic Shell. In the console, navigate to /support/support/<bundle_name>.tar.gz.