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Active IQ Unified Manager 9.8
A newer release of this product is available.

Windows software and installation requirements


For the successful installation of Unified Manager on Windows, you should ensure that the system on which Unified Manager is being installed meets the software requirements.

Operating system software

Unified Manager runs only on a 64-bit English language Windows operating system. You can install Unified Manager on the following Windows platforms:

  • Microsoft Windows Server 2016 Standard and Datacenter Edition

  • Microsoft Windows Server 2019 Standard and Datacenter Edition

Note that Windows Server 2012 is not supported as it was in earlier releases. See the Interoperability Matrix for the complete and most current list of supported Windows versions.

The server should be dedicated to running Unified Manager. No other applications should be installed on the server.

Third-party software

The following third-party packages are bundled with Unified Manager. If these third-party packages are not installed on your system, Unified Manager installs them as a part of the installation.

  • Microsoft Visual C++ 2015 Redistributable package version 14.0.24212

  • Microsoft Visual C++ Redistributable Packages for Visual Studio 2013 version 12.0.40660

  • MySQL Community Edition version 8.0.21

    The installer of Unified Manager has been restricted to support only up to MySQL Community Edition 8.0.21, due to an interoperability issue. You *must not* upgrade MySQL to a release greater than 8.0.21.
  • Python 3.6.x

  • OpenJDK version 11.0.7

  • p7zip version 18.05 or later


Starting with Unified Manager 9.5, OpenJDK is provided in the Unified Manager installation package and installed automatically. Oracle Java is not supported starting with Unified Manager 9.5.

If MySQL is pre-installed, you should ensure that:

  • It is using the default port.

  • The sample databases are not installed.

  • The service name is “MYSQL8”.

Unified Manager is deployed on a WildFly web server. WildFly17 is bundled and configured with Unified Manager.


You should shut down a running instance of Unified Manager before upgrading any third-party software. After the third-party software installation is complete, you can restart Unified Manager.

Installation requirements

  • Microsoft .NET 4.5.2, or greater, should be installed.

  • The temp directory should be configured with 2 GB of disk space for extracting the installation files. To verify whether the directory is created, run the following command on the command-line interface: echo %temp%

  • You should reserve 2 GB of disk space in the Windows drive for caching the Unified Manager MSI files.

  • The Microsoft Windows Server on which you want to install Unified Manager should be configured with a fully qualified domain name (FQDN) such that ping responses to the host name and FQDN are successful.

  • You should disable Microsoft IIS worldwide web publishing service and ensure that ports 80 and 443 are free.

  • You should make sure that the Remote Desktop Session Host setting for “Windows Installer RDS Compatibility” is disabled during the installation.

  • UDP port 514 should be free, and should not be used by any other service.


The Unified Manager installation program configures the following exclusions in Windows Defender:

  • Unified Manager data directory

  • Unified Manager installation directory

  • MySQL data directory

If your server has a different antivirus scanner installed, you should configure these exclusions manually.