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SnapCenter Plug-in for VMware vSphere 5.0

Restart the VMware vSphere client service

Contributors netapp-madhulik netapp-aoife
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If the SnapCenter VMware vSphere client starts to behave incorrectly, you might need to clear the browser cache. If the problem persists, then restart the VMware vSphere client service.

Restart the web client service in a Linux vCenter

If your vCenter is on a Linux appliance, then you must use Linux commands to restart the SnapCenter VMware vSphere client service.

Before you begin

You must be running vCenter 6.5 or later.

Steps

  1. Use SSH to log in to the vCenter Server Appliance as root.

  2. Access the Appliance Shell or BASH Shell by using the following command:

    shell

  3. Stop the web client service by using the following HTML5 command:

    service-control --stop vsphere-ui

  4. Delete all stale scvm packages on vCenter by using the following HTML5 command:

    etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/rm -rf com.netapp.scv.client-<version_number>

    Important Do not remove the VASA or vCenter 7.x and later packages.

  5. Start the web client service by using the following HTML5 command:

    service-control --start vsphere-ui