• SANtricity 11.9 docs
  • Release notes
    • What's new
    • Release notes
  • Get started
    • Overview
    • Supported browsers and OSs
    • System Manager setup
      • Access System Manager
      • Setup wizard overview
      • FAQs
        • What if I don’t see all of my hardware components?
        • What if I don’t see all of my hosts?
        • How does identifying applications help me manage my storage array?
        • What is a workload?
        • How do I configure the delivery method for AutoSupport?
        • How do I know if I should accept the recommended pool configuration?
        • System Manager has not detected any hosts. What do I do?
    • Unified Manager setup
      • Install Unified Manager
      • Access Unified Manager
  • System Manager
    • Main interface
      • System Manager interface overview
      • View performance data
        • Overview
        • Performance graphs and guidelines
        • Performance terminology
        • View graphical performance data
        • View and save tabular performance data
        • Interpret performance data
      • View storage hierarchy
      • Manage interface settings
        • Manage password protection
        • Set default capacity values
        • Set defaults for performance graphs
        • Configure login banner
        • Manage session timeouts
      • Manage notifications
        • Problem notifications overview
        • View and act on operations in progress
        • Recover from problems using Recovery Guru
      • FAQs
        • What are the supported browsers?
        • What are the keyboard shortcuts?
        • How do performance statistics for individual volumes relate to the total?
        • Why does data display as zero in the graphs and table?
        • What does the Latency graph show?
        • What does the IOPS graph show?
        • What does the MiB/s graph show?
        • What does the CPU graph show?
        • What does the Headroom graph show?
        • Where can I find more information about display preferences?
    • Pools and volume groups
      • Overview
      • Concepts
        • How pools and volume groups work
        • Terms
        • Selecting a pool or volume group
        • Automatic versus manual pool creation
      • Configure storage
        • Create pool automatically
        • Create pool manually
        • Create volume group
        • Add capacity to pool or volume group
      • Manage storage
        • Check volume redundancy
        • Delete pool or volume group
        • Consolidate free capacity for a volume group
        • Export/Import volume groups
        • Locate drive used for storage
        • Remove capacity
      • Modify pool and group settings
        • Change configuration settings for a pool
        • Change configuration settings for a volume group
        • Enable or disable resource provisioning (existing volumes)
        • Enable or disable resource provisioning (new volumes)
        • Enable security
      • Manage SSD cache
        • How SSD Cache works
        • SSD Cache restrictions
        • Create SSD Cache
        • Change SSD Cache settings
        • View SSD Cache statistics
      • Manage reserved capacity
        • How reserved capacity works
        • Increase capacity
        • Decrease capacity
        • Change capacity for snapshot group
        • Change capacity for snapshot volume
        • Change capacity consistency group member volume
        • Change capacity settings for mirrored pair volume
        • Cancel pending snapshot image
        • Delete snapshot group
      • FAQs
        • What is a volume group?
        • What is a pool?
        • What is reserved capacity?
        • What is FDE/FIPS security?
        • What is redundancy check?
        • What are the differences between pools and volume groups?
        • Why would I want to manually configure a pool?
        • Why are capacity alerts important?
        • Why can’t I increase my preservation capacity?
        • Is there a limit on the number of drives I can remove from a pool?
        • What media types are supported for a drive?
        • Why are some drives not showing up?
        • How do I maintain shelf/drawer loss protection?
        • What is the optimal drive positioning for pools and volume groups?
        • What RAID level is best for my application?
        • What is Data Assurance?
        • What is secure-capable (Drive Security)?
        • What do I need to know about increasing reserved capacity?
        • Why can’t I choose another amount to decrease by?
        • Why do I need reserved capacity for each member volume?
        • How do I view and interpret all SSD Cache statistics?
        • What is optimization capacity for pools?
        • What is optimization capacity for volume groups?
        • What is resource provisioning capable?
        • What do I need to know about the resource-provisioned volumes feature?
    • Volumes and workloads
      • Overview
      • Concepts
        • How volumes work
        • How workloads work
        • Terms
        • Workflow for creating volumes
        • Data integrity and data security
        • SSD Cache and volumes
        • Actions you can perform on volumes
        • Capacity for volumes
        • Thin volume monitoring
        • Thick volumes versus thin volumes
      • Configure storage
        • Create workloads
        • Create volumes
        • Add to workload
      • Manage volumes
        • Increase capacity
        • Initialize volumes
        • Redistribute volumes
        • Change controller ownership
        • Delete volume
        • Change allocated capacity for thin volumes
      • Manage settings
        • Change volume settings
        • Change workload settings
        • Change cache settings
        • Change media scan settings
      • Use copy services
        • Copy Volume function
        • Types of operations
        • Copy volumes
        • Manage operations
      • FAQs
        • What is a volume?
        • Why am I seeing a capacity over-allocation error when I have enough free capacity in a volume group to create volumes?
        • How does my selected workload impact volume creation?
        • Why aren’t these volumes associated with a workload?
        • Why can’t I delete the selected workload?
        • How do application-specific workloads help me manage my storage array?
        • How does providing this information help create storage?
        • What do I need to do to recognize the expanded capacity?
        • Why don’t I see all my pools and/or volume groups?
        • What is segment size?
        • What is preferred controller ownership?
        • When would I want to use the assign host later selection?
        • What do I need to know about host block size requirements?
    • Hosts and host clusters
      • Overview
      • Concepts
        • Terms
        • Workflow for host creation and volume assignment
        • Manual host creation
        • How volumes are assigned
        • Access volumes
        • Maximum number of LUNs
        • Default host operating system type
      • Configure host access
        • Create host manually
        • Create host cluster
        • Assign volumes to hosts
      • Manage hosts and clusters
        • Change default host type
        • Unassign volumes
        • Delete host or host cluster
        • Set host connectivity reporting
      • Manage settings
        • Change settings for host
        • Change settings for host cluster
        • Change host port identifiers for host
      • FAQs
        • What are hosts and host clusters?
        • Why would I need to create a host cluster?
        • How do I know which host operating system type is correct?
        • What are HBAs and adapter ports?
        • How do I match the host ports to a host?
        • How do I create CHAP secrets?
        • What is the default cluster?
        • What is host connectivity reporting?
    • Snapshots
      • Overview
      • Concepts
        • How snapshot storage works
        • Terms
        • Workflow for creating snapshot images and volumes
        • Requirements
        • Base volumes, reserved capacity, and snapshot groups
        • Snapshot schedules and snapshot consistency groups
        • Snapshot volumes
        • Snapshot rollback
      • Create snapshots and snapshot objects
        • Create snapshot image
        • Schedule snapshot images
        • Create snapshot consistency group
        • Create snapshot volumes
      • Manage snapshot schedules
        • Change settings
        • Activate and suspend
        • Delete snapshot schedule
      • Manage snapshot images
        • View snapshot image settings
        • Start snapshot image rollback for base volume
        • Start snapshot image rollback for snapshot consistency group member volumes
        • Resume snapshot image rollback
        • Cancel snapshot image rollback
        • Delete snapshot image
      • Manage snapshot consistency groups
        • Add member volume
        • Remove member volume
        • Change settings
        • Delete snapshot consistency group
      • Manage snapshot volumes
        • Convert snapshot volume to read-write mode
        • Change volume settings for snapshot volume
        • Copy snapshot volume
        • Re-create snapshot volume
        • Disable snapshot volume
        • Delete snapshot volume
      • FAQs
        • Why don’t I see all my volumes, hosts, or host clusters?
        • What is a snapshot image?
        • Why use snapshot images?
        • What kinds of volumes can be used for snapshots?
        • Why would I create a snapshot consistency group?
        • What is a snapshot volume and when does it need reserved capacity?
        • What is a snapshot group?
        • Why would I disable a snapshot volume?
        • What is the Disabled state?
        • Why would I suspend a snapshot schedule?
    • Mirroring
      • Overview
        • Async mirroring
        • Sync mirroring
      • Async concepts
        • How asynchronous mirroring works
        • Terms
        • Workflow
        • Requirements
        • Asynchronous mirror status
        • Volume ownership
        • Role change of a mirror consistency group
      • Sync concepts
        • How synchronous mirroring works
        • Terms
        • Workflow
        • Requirements
        • Synchronous mirroring status
        • Volume ownership
        • Role change between volumes in a mirrored pair
      • Manage async mirror consistency groups
        • Test communication
        • Suspend or resume synchronization
        • Change sync settings
        • Re-sync mirror consistency group
        • View unsync data amount
        • Update remote IP address
        • Change mirror consistency group role
        • Delete mirror consistency group
      • Manage async mirrored pairs
        • Remove async mirror relationship
        • Increase reserved capacity
        • Change reserved capacity for mirrored pair volume
        • Complete mirrored pair for primary volumes created on legacy system
      • Manage sync mirrored pairs
        • Test communication
        • Suspend and resume synchronization
        • Change role between volumes
        • Change sync settings
        • Remove mirror relationship
      • Deactivate mirroring
        • Deactivate async mirroring
        • Deactivate sync mirroring
      • Async FAQs
        • How does asynchronous mirroring differ from synchronous mirroring?
        • Why can’t I access my chosen mirroring feature?
        • What do I need to know before creating a mirror consistency group?
        • Asynchronous mirroring - What do I need to know before creating a mirrored pair?
        • What do I need to know before increasing my reserved capacity on a mirrored pair volume?
        • Why can’t I increase reserved capacity with my requested amount?
        • Why would I change this percentage?
        • Why do I see more than one reserved capacity candidate?
        • Why do I see Not Available values displayed in the table?
        • Why don’t I see all of my pools and volume groups?
        • Asynchronous mirroring - Why don’t I see all my volumes?
        • Asynchronous mirroring - Why don’t I see all the volumes on the remote storage array?
        • Why would I update my remote storage array’s IP address?
      • Sync FAQs
        • How does synchronous mirroring differ from asynchronous mirroring?
        • Synchronous mirroring - Why don’t I see all my volumes?
        • Synchronous mirroring - Why don’t I see all the volumes on the remote storage array?
        • Synchronous mirroring - What do I need to know before creating a mirrored pair?
        • What impact does synchronization priority have on synchronization rates?
        • Why is it recommended to use a manual synchronization policy?
    • Remote storage
      • Overview
      • Concepts
        • How Remote Storage works
        • Terms
        • Feature requirements
        • Volume requirements
      • Manage remote storage
        • Import remote storage
        • Manage progress of remote storage imports
        • Modify connection settings for remote storage
        • Remove remote storage object
      • FAQs
        • What do I need to know before creating a remote storage connection?
        • Why am I being prompted to remove my remote volumes?
        • Why don’t I see all my volumes on my destination array?
        • What do I need to know about the remote volume in an import?
        • What do I need to know before starting a remote storage import?
    • Hardware components
      • Overview
      • Concepts
        • Hardware page
        • Terms
      • Manage shelf components
        • View hardware components
        • Show or hide component status
        • Switch between front and back views
        • Change view order of shelves
        • Turn on shelf locator light
        • Change shelf IDs
        • View shelf component status and settings
        • Update battery learn cycles
      • Manage controllers
        • Controller states
        • Considerations for assigning IP addresses
        • Configure management port
        • Configure NTP server addresses
        • Configure DNS server addresses
        • View controller settings
        • Configure remote login (SSH)
        • Place controller online
        • Place controller offline
        • Place controller in service mode
        • Reset (reboot) controller
      • Manage iSCSI ports
        • Configure iSCSI ports
        • Configure iSCSI authentication
        • Enable iSCSI discovery settings
        • View iSCSI statistics packages
        • View iSCSI sessions
        • End iSCSI session
        • Configure iSER over InfiniBand ports
        • View iSER over InfiniBand statistics
      • Manage NVMe ports
        • NVMe overview
        • Configure NVMe over InfiniBand ports
        • Configure NVMe over RoCE ports
        • View NVMe over Fabrics statistics
      • Manage drives
        • Drive states
        • Solid State Disks (SSDs)
        • Limit drive view
        • Turn on drive locator light
        • View drive status and settings
        • Replace drive logically
        • Reconstruct drive manually
        • Initialize (format) drive
        • Fail drive
        • Erase drives
        • Unlock or reset locked NVMe or FIPS drives
      • Manage hot spares
        • Hot spare drive overview
        • Assign hot spares
        • Unassign hot spares
      • Shelf FAQs
        • What is shelf loss protection and drawer loss protection?
        • What are battery learn cycles?
      • Controller FAQs
        • What is auto-negotiation?
        • What is IPv6 stateless address auto-configuration?
        • Which do I choose — DHCP or manual configuration?
        • What is a DHCP server?
        • How do I configure my DHCP server?
        • Why do I need to change the controller network configuration?
        • Where do I get the network configuration?
        • What are ICMP PING responses?
        • When should I refresh the port configuration?
        • What should I do after configuring the management ports?
        • Why is the storage system in non-optimal mode?
      • iSCSI FAQs
        • What happens when I use an iSNS server for registration?
        • Which registration methods are automatically supported for iSCSI?
        • How do I interpret iSER over InfiniBand statistics?
        • What else do I need to do to configure or diagnose iSER over InfiniBand?
        • What else do I need to do to configure or diagnose iSCSI?
      • NVMe FAQs
        • How do I interpret NVMe over Fabrics statistics?
        • What else do I need to do to configure or diagnose NVMe over InfiniBand?
        • What else do I need to do to configure or diagnose NVMe over RoCE?
        • Why are there two IP addresses for one physical port?
        • Why are there two sets of parameters for one physical port?
      • Drive FAQs
        • What is a hot spare drive?
        • What is preservation capacity?
        • Why would I logically replace a drive?
        • Where can I view the status of a drive undergoing reconstruction?
    • Alerts
      • Overview
      • Concepts
        • How alerts work
        • Terms
      • Manage email alerts
        • Configure mail server and recipients
        • Edit email addresses
        • Add email addresses
        • Delete mail server or email addresses
        • Edit mail server
      • Manage SNMP alerts
        • Configure SNMP alerts
        • Add trap destinations
        • Configure SNMP MIB variables
        • Edit communities
        • Edit user settings
        • Add communities
        • Add users
        • Remove communities
        • Remove users
        • Delete trap destinations
      • Manage syslog alerts
        • Configure syslog server
        • Edit syslog servers
        • Add syslog servers
        • Delete syslog servers
      • FAQs
        • What if alerts are disabled?
        • How do I configure SNMP or syslog alerts?
        • Why are timestamps inconsistent between the array and alerts?
    • Array settings
      • Settings overview
      • Concepts
        • Cache settings and performance
        • Automatic load balancing overview
      • Configure array settings
        • Edit storage array name
        • Turn on storage array locator lights
        • Synchronize storage array clocks
        • Save storage array configuration
        • Clear storage array configuration
        • Change cache settings
        • Set automatic load balancing
        • Enable or disable legacy management interface
      • Configure add-on features
        • How add-on features work
        • Add-on terms
        • Obtain feature key file
        • Enable premium feature
        • Enable feature pack
      • Download CLI
      • FAQs
        • What is Automatic Load Balancing?
        • What is controller cache?
        • What is cache flushing?
        • What is cache block size?
        • When should I synchronize storage array clocks?
    • Drive security
      • Overview
      • Concepts
        • How Drive Security feature works
        • How security key management works
        • Terms
      • Configure security keys
        • Create internal security key
        • Create external security key
      • Manage security keys
        • Change security key
        • Switch from external to internal key management
        • Edit key management server settings
        • Back up security key
        • Validate security key
        • Unlock drives when using internal key management
        • Unlock drives when using external key management
      • FAQs
        • What do I need to know before creating a security key?
        • Why do I need to define a pass phrase?
        • Why is it important to record security key information?
        • What do I need to know before backing up a security key?
        • What do I need to know before unlocking secure drives?
        • What is read/write accessibility?
        • What do I need to know about validating the security key?
        • What is the difference between internal security key and external security key management?
    • Access management
      • Overview
      • Concepts
        • How Access Management works
        • Terms
        • Permissions for mapped roles
        • Local user roles
        • Directory services
        • SAML
        • Access tokens
      • Use local user roles
        • View local user roles
        • Change passwords
        • Change local user password settings
      • Use directory services
        • Add directory server
        • Edit directory server settings and role mappings
        • Remove directory server
      • Use SAML
        • Configure SAML
        • Change SAML role mappings
        • Export SAML Service Provider files
      • Use access tokens
        • Create access tokens
        • Edit access token settings
        • Revoke access tokens
      • Manage syslog
        • View audit log activity
        • Define audit log policies
        • Delete events from the audit log
        • Configure syslog server for audit logs
        • Edit syslog server settings for audit log records
      • FAQs
        • Why can’t I log in?
        • What do I need to know before adding a directory server?
        • What do I need to know about mapping to storage array roles?
        • Which external management tools may be affected by this change?
        • What do I need to know before configuring and enabling SAML?
        • What types of events are recorded in the audit log?
        • What do I need to know before configuring a syslog server?
        • The syslog server is no longer receiving audit logs. What do I do?
    • Certificates
      • Overview
      • Concepts
        • How certificates work
        • Terms
      • Use certificates
        • Use CA-signed certificates for controllers
        • Reset management certificates
        • View imported certificate info
        • Import certificates for controllers when acting as clients
        • Enable certificate revocation checking
        • Delete trusted certificates
        • Use CA-signed certificates for authentication server
        • Export key management server certificates
      • FAQs
        • Why does the Cannot Access Other Controller dialog box appear?
        • How do I know what certificates need to be uploaded to System Manager for external key management?
        • What do I need to know about certificate revocation checking?
        • What types of servers will revocation checking be enabled for?
    • Support
      • Overview
      • View information and diagnostics
        • View storage array profile
        • View software and firmware inventory
      • Collect diagnostic data
        • Collect support data manually
        • Collect configuration data
        • Retrieve recovery support files
        • Retrieve trace buffers
        • Collect I/O path statistics
        • Retrieve health image
      • Take recovery actions
        • View unreadable sectors log
        • Re-enable drive ports
        • Clear recovery mode
      • Manage AutoSupport
        • AutoSupport feature overview
        • Workflow for the AutoSupport feature
        • Enable or disable AutoSupport features
        • Configure AutoSupport delivery method
        • Schedule AutoSupport dispatches
        • Send AutoSupport dispatches
        • View AutoSupport status
        • View AutoSupport log
        • Enable AutoSupport maintenance window
        • Disable AutoSupport maintenance window
      • View events
        • Event log overview
        • View event log
      • Manage upgrades
        • Overview
        • Upgrade software and firmware
        • Activate controller software and firmware
        • Upgrade drive firmware
        • Review the possible software and firmware upgrade errors
      • FAQs
        • What data am I collecting?
        • What does unreadable sectors data show me?
        • What is a health image?
        • What do the AutoSupport features do?
        • What type of data is collected through the AutoSupport feature?
        • How do I configure the delivery method for the AutoSupport feature?
        • What is configuration data?
        • What do I need to know before upgrading the SANtricity OS Software?
        • What do I need to know before suspending IOM auto-synchronization?
        • Why is my firmware upgrade progressing so slowly?
        • What do I need to know before upgrading drive firmware?
        • How do I choose which type of upgrade to perform?
  • Unified Manager
    • Main interface
      • Unified Manager interface overview
      • Supported browsers
      • Set admin password protection
      • Change the admin password
      • Manage session timeouts
    • Storage arrays
      • Overview
      • Concepts
        • Considerations for discovering arrays
        • Considerations for accessing System Manager
      • Discover arrays
        • Discover multiple storage arrays
        • Discover single array
      • Manage arrays
        • View array status
        • Launch System Manager
        • Change array passwords
        • Remove arrays from view
    • Settings import
      • Overview
      • Concepts
        • How Import Settings works
        • Requirements for replicating storage configurations
      • Use batch imports
        • Import alert settings
        • Import AutoSupport settings
        • Import directory services settings
        • Import system settings
        • Import storage configuration settings
      • FAQs
        • What settings will be imported?
        • Why don’t I see all of my storage arrays?
    • Array groups
      • Overview
      • Configure groups
      • Remove arrays from group
      • Delete group
      • Rename group
    • Upgrades
      • Overview
      • Upgrade software and firmware
        • Perform pre-upgrade health check
        • Upgrade SANtricity OS
        • Activate staged OS software
        • Manage software repository
        • Clear staged OS software
    • Mirroring
      • Overview
      • Concepts
        • How mirroring works
        • Configuration workflow
        • Terms
        • Requirements
      • Configure mirroring
        • Create asynchronous mirrored pair
        • Create synchronous mirrored pair
      • FAQs
        • What do I need to know before creating a mirror consistency group?
        • What do I need to know before creating a mirrored pair?
        • Why would I change this percentage?
        • Why do I see more than one reserved capacity candidate?
        • Why don’t I see all my volumes?
        • Why don’t I see all the volumes on the remote storage array?
        • What impact does synchronization priority have on synchronization rates?
        • Why is it recommended to use a manual synchronization policy?
    • Certificates
      • Overview
      • Concepts
        • How certificates work
        • Terms
      • Use management host certificates
      • Reset management certificates
      • Use array certificates
        • Import certificates for arrays
        • Delete trusted certificates
        • Resolve untrusted certificates
      • Manage certificates
        • View certificates
        • Export certificates
    • Access management
      • Overview
      • Concepts
        • How Access Management works
        • Terms
        • Permissions for mapped roles
        • Local user roles
        • Directory services
        • SAML
      • Use local user roles
        • View local user roles
        • Change passwords
        • Change local user password settings
      • Use directory services
        • Add directory server
        • Edit directory server settings and role mappings
        • Remove directory server
      • Use SAML
        • Configure SAML
        • Change SAML role mappings
        • Export SAML Service Provider files
      • FAQs
        • Why can’t I log in?
        • What do I need to know before adding a directory server?
        • What do I need to know about mapping to storage array roles?
        • What do I need to know before configuring and enabling SAML?
        • What are the local users?
  • Earlier versions
  • Legal notices