SAN hosts and cloud clients

Use Oracle Linux 7.5 with ONTAP

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Install the Linux Unified Host Utilities

The NetApp Linux Unified Host Utilities software package is available on the NetApp Support Site in a 32-bit and 64-bit .rpm file. If you do not know which file is right for your configuration, use the NetApp Interoperability Matrix Tool to verify which one you need.

NetApp strongly recommends installing the Linux Unified Host Utilities, but it is not mandatory. The utilities do not change any settings on your Linux host. The utilities improve management and assist NetApp customer support in gathering information about your configuration.

What you’ll need

If you have a version of Linux Unified Host Utilities currently installed you should upgrade it or, you should remove it and use the following steps to install the latest version.

  1. Download the 32-bit or 64-bit Linux Unified Host Utilities software package from the NetApp Support Site Site to your host.

  2. Use the following command to install the software package:

    rpm -ivh netapp_linux_unified_host_utilities-7-1.x86_64

Note You can use the configuration settings provided in this document to configure cloud clients connected to Cloud Volumes ONTAP and Amazon FSx for ONTAP.

SAN Toolkit

The toolkit is installed automatically when you install the NetApp Host Utilities package. This kit provides the sanlun utility, which helps you manage LUNs and HBAs. The sanlun command returns information about the LUNs mapped to your host, multipathing, and information necessary to create initiator groups.


In the following example, the sanlun lun show command returns LUN information.

# sanlun lun show all

Example output:

controller(7mode/E-Series)/            device     host               lun
vserver(cDOT/FlashRay)   lun-pathname  filename   adapter  protocol  size    Product
data_vserver          /vol/vol1/lun1   /dev/sdb   host16   FCP       120.0g  cDOT
data_vserver          /vol/vol1/lun1   /dev/sdc   host15   FCP       120.0g  cDOT
data_vserver          /vol/vol2/lun2   /dev/sdd   host16   FCP       120.0g  cDOT
data_vserver          /vol/vol2/lun2   /dev/sde   host15   FCP       120.0g  cDOT

SAN Booting

What you’ll need

If you decide to use SAN booting, it must be supported by your configuration. You can use the NetApp Interoperability Matrix Tool to verify that your OS, HBA, HBA firmware and the HBA boot BIOS, and ONTAP version are supported.

  1. Map the SAN boot LUN to the host.

  2. Verify that multiple paths are available.

    Note Multiple paths become available after the host OS is up and running on the paths.
  3. Enable SAN booting in the server BIOS for the ports to which the SAN boot LUN is mapped.

    For information on how to enable the HBA BIOS, see your vendor-specific documentation.

  4. Reboot the host to verify that the boot is successful.


For Oracle Linux 7.5 the /etc/multipath.conf file must exist, but you do not need to make specific changes to the file. Oracle Linux 7.5 is compiled with all settings required to recognize and correctly manage ONTAP LUNs.

You can use the multipath -ll command to verify the settings for your ONTAP LUNs.
There should be two groups of paths with different priorities. The paths with the higher priorities are Active/Optimized, which means they are serviced by the controller where the aggregate is located. The paths with the lower priorities are active but are non-optimized because they are served from a different controller. The non-optimized paths are only used when no optimized paths are available.


The following example displays the correct output for an ONTAP LUN with two Active/Optimized paths and two Active/non-Optimized paths:

# multipath -ll
3600a09803831347657244e527766394e dm-5 NETAPP,LUN C-Mode
size=80G features='4 queue_if_no_path pg_init_retries 50 retain_attached_hw_handle' hwhandler='1 alua' wp=rw
|-+- policy='service-time 0' prio=50 status=active
| |- 11:0:1:0 sdj 8:144 active ready running
| |- 11:0:2:0 sdr 65:16 active ready running
|-+- policy='service-time 0' prio=10 status=enabled
|- 11:0:0:0 sdb 8:i6 active ready running
|- 12:0:0:0 sdz 65:144 active ready running
Note Do not use an excessive number of paths to a single LUN. No more than four paths should be required. More than eight paths might cause path issues during storage failures.

The Oracle Linux 7.5 OS is compiled to recognize ONTAP LUNs and automatically set all configuration parameters correctly.
The multipath.conf file must exist for the multipath daemon to start, but you can create an empty, zero-byte file by using the following command:

touch /etc/multipath.conf

The first time you create this file, you might need to enable and start the multipath services:

# systemctl enable multipathd
# systemctl start multipathd
  • There is no requirement to add anything directly to the multipath.conf file, unless you have devices that you do not want to be managed by multipath or you have existing settings that override defaults.

  • To exclude unwanted devices, add the following syntax to the multipath.conf file .

    blacklist {
            wwid <DevId>
            devnode "^(ram|raw|loop|fd|md|dm-|sr|scd|st)[0-9]*"
            devnode "^hd[a-z]"
            devnode "^cciss.*"

    Replace the <DevId> with the WWID string of the device you want to exclude.


    In this example, we are going to determine the WWID of a device and add to the multipath.conf file.

    1. Run the following command to determine the WWID:

      # /lib/udev/scsi_id -gud /dev/sda

      sda is the local SCSI disk that we need to add it to the blacklist.

    2. Add the WWID to the blacklist stanza in /etc/multipath.conf:

      blacklist {
           wwid   360030057024d0730239134810c0cb833
           devnode "^(ram|raw|loop|fd|md|dm-|sr|scd|st)[0-9]*"
           devnode "^hd[a-z]"
           devnode "^cciss.*"

You should always check your /etc/multipath.conf file for legacy settings, especially in the defaults section, that might be overriding the default settings.

The following table demonstrates the critical multipathd parameters for ONTAP LUNs and the required values. If a host is connected to LUNs from other vendors and any of these parameters are overridden, they will need to be corrected by later stanzas in the multipath.conf file that apply specifically to ONTAP LUNs. If this is not done, the ONTAP LUNs might not work as expected. These defaults should only be overridden in consultation with NetApp and/or an OS vendor and only when the impact is fully understood.

Parameter Setting










"3 queue_if_no_path pg_init_retries 50"










"service-time 0"
















The following example shows how to correct an overridden default. In this case, the multipath.conf file defines values for path_checker and detect_prio that are not compatible with ONTAP LUNs.
If they cannot be removed because of other SAN arrays still attached to the host, these parameters can be corrected specifically for ONTAP LUNs with a device stanza.

defaults {
 path_checker readsector0
 detect_prio no
devices {
 device {
 vendor "NETAPP "
 product "LUN.*"
 path_checker tur
 detect_prio yes
Note To configure Oracle Linux 7.5 RedHat Enterprise Kernel (RHCK), use the recommended settings for Red Hat Enterprise Linux (RHEL) 7.5.

Known Problems and Limitations

NetApp Bug ID Title Description Bugzilla ID


If you unmap or map a LUN without performing a SCSI rescan, it might lead to data corruption on the host.

When you set the 'disable_changed_wwids' multipath configuration parameter to YES, it disables access to the path device in the event of a WWID change. Multipath will disable access to the path device until the WWID of the path is restored to the WWID of the multipath device. To learn more, see NetApp Knowledge Base: The filesystem corruption on iSCSI LUN on the Oracle Linux 7.



Kernel disruption observed on OL7.5 with Qlogic QLE2672 16G FC during storage failover operations

During storage failover operations on Oracle Linux 7 (OL7.5) with kernel 4.1.12-112.16.4.el7uek.x86_64 and the Qlogic QLE2672 HBA, you might observe kernel disruption. This prompts a reboot of the operating system which causes an application disruption.
If kdump is configured, the kernel disruption creates a vmcore file in the /var/crash/ directory. This disruption can be observed in the module “kmem_cache_alloc+118,” which is logged in the vmcore file and identified with the string "exception RIP: kmem_cache_alloc+118."
After a kernel disruption, you can recover by rebooting the host operating system and restarting the application.