Enabling AutoSupport in SnapManager


You must enable AutoSupport, so that storage systems receive messages from the SnapManager server for every successful backup operation.

AutoSupport can be enabled in two ways:

  • By default, the new installation of SnapManager does not contain the auto_support.on parameter in the smsap.config configuration file. This implies that autosupport is enabled.

  • You can manually configure the auto_support.on parameter.

    1. Stop the SnapManager server.

    2. In the smsap.config configuration file, set the value of the auto_support.on parameter to TRUE.


    3. Restart the SnapManager server.