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StorageGRID Appliances

Replace one or both power supplies in the SG110 or SG1100

Contributors netapp-perveilerk netapp-pcarriga
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The SG110 and SG1100 appliances have two power supplies for redundancy. If one of the power supplies fails, you must replace it as soon as possible to ensure that the appliance has redundant power. Both power supplies operating in the appliance must be of the same model and wattage.

Before you begin

  • You have physically located the appliance with the power supply to be replaced.

  • You have determined the location of the power supply to replace.

  • If you are replacing only one power supply:

    • You have unpacked the replacement power supply unit and ensured that it is the same model and wattage as the power supply unit you are replacing.

    • You have confirmed that the other power supply is installed and running.

  • If you are replacing both power supplies at the same time:

    • You have unpacked the replacement power supply units and ensured they are the same model and wattage.

About this task

The figure shows the two power supply units for the SG110 and SG1100. The power supplies are accessible from the back of the appliance.

Back of SGF6112 with two power supplies
Steps

  1. If you are replacing only one power supply, you don't need to shut down the appliance. Go to the Unplug the power cord step. If you are replacing both power supplies at the same time, do the following before unplugging the power cords:

    1. Shut down the appliance.

  2. Unplug the power cord from each power supply to be replaced.

    When viewed from the rear of the appliance, power supply A (PSU0) is on the right and power supply B (PSU1) is on the left.

  3. Lift the handle on the first supply to be replaced.

    Lifting the handle to remove PSU

  4. Press the blue latch and pull the power supply out.

    Removing a power supply

  5. With the blue latch on the right, slide the replacement power supply into the chassis.

    Important Both installed power supplies must be the same model and wattage.

    Ensure that the blue latch is on the right side when you slide the replacement unit in.

    You will feel a click when the power supply is locked into place.

    Sliding power supply in

  6. Push the handle back down against the body of the PSU.

  7. If you are replacing both power supplies, repeat steps 2 though 6 to replace the second power supply.

  8. Connect the power cords to the replaced units and apply power.

After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.