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StorageGRID Appliances

Replace external NIC in the SG6100-CN

Contributors netapp-ivanad
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You might need to replace an external Network Interface Card (NIC) in the SG6100-CN if it is not functioning optimally or if it has failed.

Use these procedures to:

  • Remove the NIC

  • Reinstall the NIC

Before you begin

  • You have the correct replacement NIC.

  • You have determined the location of the NIC to replace.

    NIC faceplate.

  • You have physically located the SG6100-CN controller where you are replacing the NIC in the data center.

    Note Hot-swapping is not supported for this procedure. A controlled shutdown of the appliance is required before disconnecting cables and removing the NIC.

  • You have disconnected all cables, including the two power cords on the SG6100-CN.

  • Optional: You have removed the controller from the rack if required by local regulations. Removal is not required as the the NIC is externally accessible.

About this task

To prevent service interruptions, confirm that all other Storage Nodes are connected to the grid before started the Network Interface Card (NIC) replacement or replace the NIC during a scheduled maintenance window when periods of service disruption are acceptable. See information about montioring node connection states.

Caution If you have ever used an ILM rule that creates only one copy of an object, you must replace the NIC during a scheduled maintenance window because you might temporarily lose access to those objects during this procedure. See information about why you should not use single-copy replication.

Remove the external NIC

Steps

  1. Wrap the strap end of an ESD wristband around your wrist, and secure the clip end to a metal ground to prevent static discharge.

  2. Use a screwdriver to loosen the screw on the faceplate of the NIC.

    Caution Hot-swapping is not supported for this procedure. The controller must be disconnected from power before removing the NIC.

  3. Carefully remove the NIC by pulling on the faceplate handle. Place the NIC on a flat, anti-static surface.

Reinstall the external NIC

Steps

  1. Wrap the strap end of an ESD wristband around your wrist, and secure the clip end to a metal ground to prevent static discharge.

  2. Remove the replacement NIC from its packaging.

  3. Align the NIC with the opening in the chassis and carefully push it in until fully seated.

  4. Tighten the screw on the faceplate of the NIC.

After you finish

If you have no other maintenance procedures to perform in the appliance, return the appliance to the rack if it was removed, attach cables, and apply power.

After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.