Skip to main content
Cloud Insights

Brocade FC Switch data collector

Contributors netapp-alavoie

Cloud Insights uses the Brocade FC Switch (SSH) data source to discover inventory for Brocade or rebranded switch devices running Factored Operating System (FOS) firmware 4.2 and later. Devices in both FC switch and Access Gateway modes are supported.


Cloud Insights acquires the following inventory information from the Brocade FC Switch data collector. For each asset type acquired by Cloud Insights, the most common terminology used for this asset is shown. When viewing or troubleshooting this data collector, keep the following terminology in mind:

Vendor/Model Term Cloud Insights Term





Virtual Fabric, Physical Fabric




Logical Switch

Logical Switch

Virtual Volume



IVR Zone

Note: These are common terminology mappings only and might not represent every case for this data collector.


  • The Cloud Insights Acquisition Unit (AU) will initiate connections to TCP Port 22 on Brocade switches to collect inventory data. The AU will also initiate connections to UDP port 161 for collection of performance data.

  • There must be IP connectivity to all switches in the fabric. If you select the Discover all switches in the fabric check box, Cloud Insights identifies all the switches in the fabric; however, it needs IP connectivity to these additional switches to discover them.

  • The same account is needed globally across all switches in the fabric. You can use PuTTY (open source terminal emulator) to confirm access.

  • Ports 161 and 162 must be open to all switches in the fabric for SNMP performance polling.

  • SNMP read-only Community String


Field Description

Switch IP

IP address or fully-qualified domain name of the EFC Server

User Name

User name for the switch


Password for the switch


SNMP version

SNMP Community String

SNMP read-only community string used to access the switch

SNMP User Name

SNMP user name

SNMP Password

SNMP password

Advanced configuration

Field Description

Fabric name

Fabric name to be reported by the data collector. Leave blank to report the fabric name as WWN.

Inventory Poll Interval (min)

Interval between inventory polls. The default is 15.

Excluded Devices

Comma-separated list of device IDs to exclude from polling

Admin Domains Active

Select if using Admin Domains

Retrieve MPR Data

Select to acquire routing data from your multiprotocol router.

Enable Trapping

Select to enable acquisition upon receiving an SNMP trap from the device. If you select enable trapping, you must also activate SNMP.

Minimum Time Between Traps (sec)

Minimum time between acquisition attempts triggered by traps. The default is 10.

Discover all switches in the fabric

Select to discover all switches in the fabric

Choose Favoring HBA vs. Zone Aliases

Choose whether to favor HBA or zone aliases

Performance Poll Interval (sec)

Interval between performance polls. The default is 300.

SNMP Auth Protocol

SNMP authentication protocol (SNMP v3 only)

SNMP Privacy Password

SNMP privacy password (SNMP v3 only)

SNMP Retries

Number of SNMP retry attempts


Some things to try if you encounter problems with this data collector:


Problem: Try this:

The inventory acquisition of the Brocade datasource fails with the error:

<date> <time> ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 2 out of 2: <datasource name> [Internal error] - Unable to generate the model for device <IP>. Error detecting prompt ([Device name <name>]: Unable to generate the model for device <IP>. Error detecting prompt)

The issue may be caused when the Brocade switch takes too long to return with a prompt, exceeding the default timeout of 5 seconds.
In the data collector's Advanced Configuration settings in Cloud Insights, try increasing the SSH Banner Wait Timeout (sec) to a higher value.

Error: “Cloud Insights received Invalid Chassis Role”

Check that the user configured in this data source has been granted the chassis role permission.

Error: "Mismatched Chassis IP Address"

Change the data source configuration to use chassis IP address.

Receive a message that more than 1 node is logged into the Access Gateway port

Check that the NPV device is operating correctly and that all connected WWNs are expected. Do not directly acquire the NPV device. Instead, acquisition of the core fabric switch will collect the NPV device data.

Performance collection fails with "Timed out during sending SNMP request".

Depending on query variables and switch configuration, some queries may exceed the default timeout. Learn More.

Additional information may be found from the Support page or in the Data Collector Support Matrix.