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Cloud Insights

Dell EMC PowerScale data collector

Contributors netapp-alavoie

Cloud Insights uses the Dell EMC PowerScale (previously Isilon) SSH data collector to acquire inventory and performance data from PowerScale scale-out NAS storage.


Cloud Insights acquires the following inventory information from this data collector. For each asset type acquired by Cloud Insights, the most common terminology used for this asset is shown. When viewing or troubleshooting this data collector, keep the following terminology in mind:

Vendor/Model Term Cloud Insights Term






Storage Node

File System

Internal Volume

Note: These are common terminology mappings only and might not represent every case for this data collector.


You need the following information to configure this data collector:

  • Administrator permissions to the PowerScale storage

  • IP address of the PowerScale cluster

  • SSH access to port 22


Field Description

IP address

The IP address or fully-qualified domain name of the PowerScale cluster

User Name

User name for the PowerScale cluster


Password used for the PowerScale cluster

Advanced configuration

Field Description

Inventory Poll Interval (min)

Interval between inventory polls. The default is 20.

Performance Poll Interval (sec)

Interval between performance polls. The default is 300.

SSH Port

SSH service port. The default is 22.


Some things to try if you encounter problems with this data collector:


Problem: Try this:

"Invalid login credentials" with error messages “Commands not enabled for role-based administration require root user access”

* Verify that the user has permissions to run the following commands on the device:
> isi version osrelease
> isi status -q
> isi status -n
> isi devices -d %s
> isi license
* Verify credentials used in the wizard are matching device credentials

"Internal Error" with error messages “Command <Your command> run failed with permission: <Your current permission>. Sudo command run permission issue”

Verify that the user has sudo permissions to run the following command on the device

Additional information may be found from the Support page or in the Data Collector Support Matrix.