Complete fan canister replacement

You complete the fan canister replacement by confirming that the new fan canister is working correctly. Then, you can gather support data and resume normal operations.


  1. Check the amber Attention LED on the new fan canister.
    Note: After you replace the fan canister, the Attention LED stays on (solid amber) while the firmware checks that the fan canister was installed correctly. The LED goes off after this process is complete.
  2. From the Recovery Guru in SANtricity System Manager, select Recheck to ensure the problem has been resolved.
  3. If a failed fan canister is still being reported, repeat the steps in Remove failed fan canister and install new one. If the problem persists, contact technical support.
  4. Remove the antistatic protection.
  5. Collect support data for your storage array using SANtricity System Manager.
    1. Select Support > Support Center > Diagnostics.
    2. Select Collect Support Data.
    3. Click Collect.

    The file is saved in the Downloads folder for your browser with the name support-data.7z.

  6. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit.


Your fan canister replacement is complete. You can resume normal operations.