Command map for 7-Mode administrators
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Reinstalling or upgrading the 7-Mode Transition Tool fails on Windows system
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This section provides information about the error when you reinstall or upgrade the 7-Mode Transition Tool on Windows system. It also provides the reason for the error and the steps to resolve the error.
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Message
Another instance of NetApp 7-Mode Transition Tool setup or uninstall is running. Only one instance can run at a time. -
Cause
Some of the files in the 7-Mode Transition Tool installation folder are open.
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Corrective action
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Close all of the 7-Mode Transition Tool installation files.
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Open the registry entry for 7-Mode Transition Tool:
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Check the INSTALLATION_STATUS field.
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If the value is
INSTALLER_IS_RUNNING, change it toINSTALLED.
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Retry reinstalling or upgrading the tool.
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