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Customizing the Events report to display events impacting availability
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You can customize the Events report to display events that are categorized by the most incidents and are assigned to the admin. You can filter the report by the impact level and the admin name.
About this task
You can also perform this task by going to the Reports page and clicking Run Report for the appropriate report.
Steps
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To filter availability events, click in the Impact Area column and open the Filter dialog box by clicking the
icon.
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From the Condition drop-down list, select Equal To.
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Click Select Values and select Incident.
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Click OK.