OnCommand Insight

Sending information to NetApp Support

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The NetApp automated support (ASUP) facility sends troubleshooting information directly to the NetApp Customer Support team. You can force a special report to be sent.

Steps

  1. On the Insight toolbar, click Admin.

  2. Click Setup.

  3. Click the Backup/ASUP tab.

  4. In the Send/Collect data area, click Send ASUP now to submit your logs, recordings, and backup to NetApp Support.

    backup and restore page