Sending information to NetApp Support
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The NetApp automated support (ASUP) facility sends troubleshooting information directly to the NetApp Customer Support team. You can force a special report to be sent.
Steps
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On the Insight toolbar, click Admin.
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Click Setup.
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Click the Backup/ASUP tab.
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In the Send/Collect data area, click Send ASUP now to submit your logs, recordings, and backup to NetApp Support.