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OnCommand Insight

Verifying new Insight services


After a successful installation, you should verify that the services for the Insight components are operating on your server.


  1. To display a list of services that are currently operating:

    1. Click the Start button.

    2. Click Run.

    3. Type the following:


    4. Press Enter.

    5. Type the following in the Command Prompt window:

      net start

  2. Check for these Insight services in the list:

    • SANscreen Server

    • SANscreen Acq (the acquisition process)

    • MySql (Insight SQL database)

    • Elasticsearch (Data store for Insight data) If these services do not display in the list, contact technical support.