You must uninstall the existing version of the remote acquisition unit software before you can upgrade to a new version. You should perform this task on all remote acquisition unit servers in your environment.
Procedure
- Log in to the remote acquisition unit server.
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Ensure that all of the OnCommand Insight windows on the server are closed.
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Open the Uninstall a Program feature from the control panel and select the OnCommand Insight Remote Acquisition Unit program for removal.
- Click Uninstall and follow the prompts.