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Logs for third-party software

Contributors netapp-lhalbert dustinmassop netapp-perveilerk netapp-madkat

You can use the third-party software logs to troubleshoot issues.

Category File name Notes Found on



Error information for TSM Client APIs.

Archive Nodes




Log files generated by MySQL.

mysql.err captures database errors and events such as startups and shutdowns.

mysql-slow.log (the slow query log) captures the SQL statements that took more than 10 seconds to execute.

Admin Nodes

Operating system


This directory contains log files for the operating system. The errors contained in these logs are also displayed in the Grid Manager. Select SUPPORT > Tools > Grid topology. Then select Topology > Site > Node > SSM > Events.

All nodes




/var/local/log/ntp.log contains the log file for NTP error messages.

/var/lib/ntp/var/log/ntpstats/ directory contains NTP timing statistics.

loopstats records loop filter statistics information.

peerstats records peer statistics information.

All nodes