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Check the system's condition

Contributors netapp-madkat netapp-lhalbert ssantho3 dustinmassop netapp-perveilerk

Before upgrading a StorageGRID system, you must verify the system is ready to accommodate the upgrade. You must ensure that the system is running normally and that all grid nodes are operational.

  1. Sign in to the Grid Manager using a supported web browser.

  2. Check for and resolve any active alerts.

  3. Confirm that no conflicting grid tasks are active or pending.

    1. Select SUPPORT > Tools > Grid topology.

    2. Select site > primary Admin Node > CMN > Grid Tasks > Configuration.

      Information lifecycle management evaluation (ILME) tasks are the only grid tasks that can run concurrently with the software upgrade.

    3. If any other grid tasks are active or pending, wait for them to finish or release their lock.

      Note Contact technical support if a task does not finish or release its lock.
  4. Refer to Internal grid node communications and External communications to ensure that all required ports for StorageGRID 11.7 are opened before you upgrade.

    The following internal ports must be open before you upgrade to StorageGRID 11.7:

    Port Description




    Used for firewall controls knocking protocol.

    Before upgrading, confirm this port is open between all grid nodes on the Grid Network.


    TCP port used for new LDR service.

    Before upgrading, confirm this port is open from all grid nodes to all Storage Nodes.

Important If you have opened any custom firewall ports, you are notified during the upgrade precheck. You must contact technical support before proceeding with the upgrade.