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Change password for tenant's local root user

Contributors netapp-perveilerk netapp-lhalbert ssantho3 netapp-madkat

You might need to change the password for a tenant's local root user if the root user is locked out of the account.

Before you begin
  • You are signed in to the Grid Manager using a supported web browser.

  • You have specific access permissions.

About this task

If single sign-on (SSO) is enabled for your StorageGRID system, the local root user can't sign in to the tenant account. To perform root user tasks, users must belong to a federated group that has the Root access permission for the tenant.

  1. Select TENANTS.

    Tenant Accounts page
  2. Select the tenant account. You can do either of the following:

    • Select the checkbox for the tenant, and select Actions > Change root password.

    • Select the tenant's name to display the details page, and select Actions > Change root password.

  3. Enter the new password for the tenant account.

  4. Select Save.