Change password for tenant’s local root user

Contributors netapp-lhalbert netapp-madkat netapp-perveilerk

You might need to change the password for a tenant’s local root user if the root user is locked out of the account.

What you’ll need
  • You are signed in to the Grid Manager using a supported web browser.

  • You have specific access permissions.

About this task

If single sign-on (SSO) is enabled for your StorageGRID system, the local root user cannot sign in to the tenant account. To perform root user tasks, users must belong to a federated group that has the Root access permission for the tenant.

  1. Select TENANTS.

    Tenant Accounts page
  2. Select the tenant account you want to edit.

    The Actions button becomes enabled.

  3. From the Actions drop-down, select Change root password.

  4. Enter the new password for the tenant account.

  5. Select Save.