Set up and access SANtricity System Manager

Contributors netapp-lhalbert netapp-perveilerk netapp-pcelmer

You might need to access SANtricity System Manager on the storage controller to monitor the hardware in the storage controller shelf or to configure E-Series AutoSupport.

What you’ll need
  • You are using a supported web browser.

  • To access SANtricity System Manager through Grid Manager, you must have installed StorageGRID, and you must have the Storage Appliance Administrator permission or Root Access permission.

  • To access SANtricity System Manager using the StorageGRID Appliance Installer, you must have the SANtricity System Manager administrator username and password.

  • To access SANtricity System Manager directly using a web browser, you must have the SANtricity System Manager administrator username and password.

Note You must have SANtricity firmware 8.70 (11.70) or higher to access SANtricity System Manager using the Grid Manager or the StorageGRID Appliance Installer. You can check your firmware version by using the StorageGRID Appliance Installer and selecting Help > About.
Important Accessing SANtricity System Manager from the Grid Manager or from the Appliance Installer is generally meant only for monitoring your hardware and configuring E-Series AutoSupport. Many features and operations within SANtricity System Manager such as upgrading firmware do not apply to monitoring your StorageGRID appliance. To avoid issues, always follow the hardware installation and maintenance instructions for your appliance.
About this task

There are three ways to access SANtricity System Manager, depending upon what stage of the installation and configuration process you are in:

  • If the appliance has not yet been deployed as a node in your StorageGRID system, you should use the Advanced tab in the StorageGRID Appliance Installer.

    Note Once the node is deployed, you can no longer use the StorageGRID Appliance Installer to access SANtricity System Manager.
  • If the appliance has been deployed as a node in your StorageGRID system, use the SANtricity System Manager tab on the Nodes page in Grid Manager.

  • If you cannot use the StorageGRID Appliance Installer or Grid Manager, you can access SANtricity System Manager directly using a web browser connected to the management port.

This procedure includes steps for your initial access to SANtricity System Manager. If you have already set up SANtricity System Manager, go to the configure hardware alerts step.

Note Using either the Grid Manager or the StorageGRID Appliance Installer enables you to access SANtricity System Manager without having to configure or connect the management port of the appliance.

You use SANtricity System Manager to monitor the following:

  • Performance data such as storage array level performance, I/O latency, CPU utilization, and throughput

  • Hardware component status

  • Support functions including viewing diagnostic data

You can use SANtricity System Manager to configure the following settings:

  • Email alerts, SNMP alerts, or syslog alerts for the components in the storage controller shelf

  • E-Series AutoSupport settings for the components in the storage controller shelf.

    For additional details on E-Series AutoSupport, see the NetApp E-Series Systems Documentation Site.

  • Drive Security keys, which are needed to unlock secured drives (this step is required if the Drive Security feature is enabled)

  • Administrator password for accessing SANtricity System Manager

Steps
  1. Use the StorageGRID Appliance Installer and select Advanced > SANtricity System Manager

    Note If the StorageGRID Appliance Installer is not available or the login page does not appear, you must use the IP addresses for the storage controllers. Access SANtricity System Manager by browsing to the storage controller IP.
  2. Set or enter the administrator password.

    SANtricity System Manager uses a single administrator password that is shared among all users.

    Screen shot showing Cancel button for Set Up wizard
  3. Select Cancel to close the wizard.

    Important Do not complete the Set Up wizard for a StorageGRID appliance.
    Screen shot of SANtricity System Manager home page
  4. Configure hardware alerts.

    1. Select Help to access the online help for SANtricity System Manager.

    2. Use the Settings > Alerts section of the online help to learn about alerts.

    3. Follow the “How To” instructions to set up email alerts, SNMP alerts, or syslog alerts.

  5. Manage AutoSupport for the components in the storage controller shelf.

    1. Select Help to access the online help for SANtricity System Manager.

    2. Use the SUPPORT > Support Center section of the online help to learn about the AutoSupport feature.

    3. Follow the “How To” instructions to manage AutoSupport.

      For specific instructions on configuring a StorageGrid proxy for sending E-Series AutoSupport messages without using the management port, go to the instructions for configuring storage proxy settings.

  6. If the Drive Security feature is enabled for the appliance, create and manage the security key.

    1. Select Help to access the online help for SANtricity System Manager.

    2. Use the Settings > System > Security key management section of the online help to learn about Drive Security.

    3. Follow the “How To” instructions to create and manage the security key.

  7. Optionally, change the administrator password.

    1. Select Help to access the online help for SANtricity System Manager.

    2. Use the Home > Storage array administration section of the online help to learn about the administrator password.

    3. Follow the “How To” instructions to change the password.