Service with an error state
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- Install and maintain appliance hardware
- Install and upgrade software
- Perform system administration
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Monitor and maintain StorageGRID
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Recover and maintain
- Grid node recovery procedures
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Recover and maintain
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If you detect that a service has entered an error state, attempt to restart the service.
You must have the Passwords.txt
file.
Server Manager monitors services and restarts any that have stopped unexpectedly. If a service fails, Server Manager attempts to restart it. If there are three failed attempts to start a service within five minutes, the service enters an error state. Server Manager does not attempt another restart.
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Log in to the grid node:
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Enter the following command:
ssh admin@grid_node_IP
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Enter the password listed in the
Passwords.txt
file. -
Enter the following command to switch to root:
su -
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Enter the password listed in the
Passwords.txt
file.
When you are logged in as root, the prompt changes from
$
to#
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Confirm the error state of the service:
service servicename status
For example:
service ldr status
If the service is in an error state, the following message is returned:
servicename in error state
. For example:ldr in error state
If the service status is disabled
, see the instructions for removing a DoNotStart file for a service. -
Attempt to remove the error state by restarting the service:
service servicename restart
If the service fails to restart, contact technical support.
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Log out of the command shell:
exit