Diagnose and correct file access issues

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Starting with ONTAP 9.8, you can trace file access permissions with System Manager to diagnose why clients cannot access files.

  1. In ONTAP System Manager, select Storage > Storage VMs.

  2. Select the storage VM on which you want to perform a trace.

  3. Click kebab icon More.

  4. Click Trace File Access.

  5. Provide the user name and client IP address, then click Start Tracing.

    The trace results are displayed in a table. The Reasons column provides the reason why a file could not be accessed.

  6. Click down arrow in the left column of the results table to view the file access permissions.