Viewing ONTAP System Manager log files

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If you encounter any issues when using System Manager, you can send the log files to technical support to help troubleshoot the issues. The System Manager log files are located in the mlog directory along with the ONTAP log files.

  1. Identify the node that hosts the cluster management LIF.

  2. Enter the following URL in a web browser: https://cluster-mgmt-LIF/spi

    cluster-mgmt-LIF is the IP address of the cluster management LIF.

  3. Type your cluster administrator credentials, and then click OK.

  4. In the Data ONTAP - Root Volume File Access window, click the logs link for the node that hosts the cluster management LIF.

  5. Navigate to the mlog directory to access the System Manager log files.

    You might require the following log files, depending on the type of issue that you encountered:

    • sysmgr.log

      This file contains the latest logs for System Manager.

    • mgwd.log

    • php.log

    • apache_access.log

    • messages.log