disk.bdfu events

Contributors

disk.bdfu.suspended

Severity

ERROR

Description

This message occurs when the background drive firmware update process fails to unlock SAS NetApp® Storage Encryption (NSE) drives in FIPS-compliance mode. The FIPS-certified SAS NSE drives must be unlocked with a valid authentication key before firmware can be downloaded to them. If the number of failed unlock attempts reaches a certain threshold, the drives will be locked out, leading to permanent loss of data in certain conditions. The system will automatically suspend the background drive firmware update for 12 hours, after which it is reenabled.

Corrective Action

Contact NetApp technical support for assistance with restoring valid authentication keys on the drive.

Syslog Message

Background drive firmware update is suspended because FIPS NSE drives cannot be unlocked. Reason: %s.

Parameters

suspend_reason (STRING): Reason for the drive unlock failure.